Online Banking

The easy way to manage your current account, credit card, savings and loans accounts, any time, any place.

The benefits of Online Banking are simple

  • Avoid unnecessary charges and keep in the know with our tailored text and email alerts
  • Set up, manage and make payments to and from your accounts, all with a few simple clicks
  • Go paperless for your current account and credit card - view and download when you want
  • Request balance transfers, credit limit increases and manage your Direct Debit for your credit card
  • Update your details whenever you want, including your address, email and phone number

Getting started

register for Online Banking

The first step is to register for Online Banking.

Simply click on the ‘Register’ link at the top of our website page to get started. You’ll need your account details and in just a few clicks you’ll be enjoying the benefits of being able to manage your accounts any time, any place.

All you'll need are your personal and account details to hand and you'll soon be able to log in and manage your accounts online.

Online Banking Overview

online banking overview

Once in online banking you'll be able to see your account details.

You’ll also have links to areas where you can:

  • Change your address, email and contact phone numbers
  • Update your Tesco Clubcard number
  • View and manage your statements and other account documents
  • Set up and manage balance alerts for your accounts
  • Transfer money between your Tesco Bank savings and current accounts quickly and easily
  • Choose the format of your account documentation

Statements and transactions

online banking transactions view

Access your full list of account transactions where you can search and sort transactions going back to when you opened your account.

Statements and documents are stored in one place and can be viewed, saved and printed by selecting Manage Account on your Account Overview and then Your document store on the right hand side of the page.

Paying your credit card

There are a few options for making payments to your credit card in our Online Banking. You can set up a Direct Debit to pay either the minimum amount, the full balance or somewhere in between. It's easy to forget when your credit card bill is due to be paid, and setting up a Direct Debit is the perfect way to make sure you don’t.

Or you can pay using your Debit Card. You can add a new debit card for a payment if you haven’t already and make a one off payment to your bill. Just like setting up a Direct Debit, you can choose which amount to pay.

And lastly you can transfer money directly to us from one of your bank accounts, using your 16-digit credit card number in the payment reference. If you'd like to find out more about these payment options you can head to Your Community.

Moving your money

debit card payment view

There are plenty of ways to move your money in Online Banking, making it quick and easy to manage your regular payments.

  • Moving money out by setting up a new payee or linked account
  • Transfer money between your Tesco Bank accounts
  • Or transfer money into your account from another bank by using your sort code and account number
  • Find your account details to use when paying money into your account from another bank

Managing your details

On the account overview you can make changes to all your accounts at the same time by selecting 'Your details' from the menu on the right hand side of the page. Here you can:

  • Change your address, email and contact phone numbers
  • Update your Tesco Clubcard number
  • View all your statements and other account documents
  • Choose the format of your account documentation

Troubleshooting tips

Logging in

What to do when you are first logging in, have forgotten your details or have trouble logging in from a new device.

Technical support

Find out more about why we use cookies and using different browsers to access online banking.

Get started with Online Banking

Need help with Online Banking?

If you'd rather speak to someone, that's not a problem. Call our UK-based customer service team on 0345 300 3511* or add 18001 for Typetalk. Our technical helpdesk lines are open 8am to 10pm, seven days a week.

*This number may be included as part of any inclusive call minutes provided by your phone operator.