Quick answers to common questions
Logging in and registering
Are you having problems logging in or unsure how to register? We're here to help.
Managing your account
Do you need help managing your account? We're here to help.
Changing address or moving house
Do you need help updating your insurance policy? We're here to help.
Get in touch on social media
How can we help?
You can get in touch any time, most customers find the answer they need in 5 minutes during office hours (9am-5pm). Social media also allows us to easily pinpoint and identify any issues with screenshots. We can assist with a variety queries, including:
- Stop an automatic renewal
- Help registering for Your Insurance Account
- What's covered in your policy
- No claims discount
- Direct debit and payment queries
See our latest updates and get in touch with your questions, feedback and suggestions
Ask the community
Our door is always open, most customers find their question is answered within 30 minutes of posting.
Write to us
Tesco Bank Customer Service, PO Box 276, Newcastle upon Tyne, NE12 2BT
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