Contact information for Your Insurance Account technical support

Get in touch on social media

How can we help?

You can get in touch any time, most customers find the answer they need in 5 minutes during office hours (9am-5pm). Social media also allows us to easily pinpoint and identify any issues with screenshots. We can assist with a variety queries, including:

  • Stop an automatic renewal
  • Help registering for Your Insurance Account
  • What's covered in your policy
  • No claims discount
  • Direct debit and payment queries

See our latest updates and get in touch with your questions, feedback and suggestions

    Ask the community

    Our door is always open, most customers find their question is answered within 30 minutes of posting.

      Write to us

      Tesco Bank Customer Service, PO Box 276, Newcastle upon Tyne, NE12 2BT

        Important Information

        Please ensure you have read our house rules before you engage with us via Twitter or Facebook.

          By click on any of the above links relating to Twitter or Facebook, you will leave the Tesco Bank website and be taken to, or These sites are not affiliated with Tesco Bank and may offer a different privacy policy and level of security.

          While we take full responsibility for the content we post on these sites, Tesco Bank is now responsible for and does not endorse, guarantee or control content, availability, viewpoints, products or services that are offered or expressed on them.

          Tesco Bank does not send tweets, emails or messages requesting you to confirm, update or disclose your confidential banking information.