Help for existing credit card customers
Online Banking
Managing your credit card has never been easier, with our convenient and simple-to-use Online Banking and Mobile Banking App. If you do need to give us a call, that’s not a problem. We're here to talk to you 24 hours a day, seven days a week, from right here in the UK.
Online Banking
Quick answers to common questions
Getting set up
Just applied for a new credit card? Here's what you might need to get started.
Managing your card
We've made it easy to do the day-to-day stuff on your credit card.
Something's not right
Not sure about something on your account? We're here to help.
Our Mobile Banking App
Manage your money and make payments on the go with our Mobile Banking App. We have a range of features, including being able to view your pending transactions as you spend, and even set up and manage your Direct Debit payment.
Ways to bank with us
Award-winning Mobile Banking App
The convenient way to stay in control of your money, on the go.
Easy-to-use Online Banking
Not registered yet? You're only a few simple steps away.
Friendly UK-based customer service
Our customer service teams are here to help on the phones and on social media too.
Clubcard Plus Credit Card or Premium Credit Card Customer?
Visit our existing customer pages for a reminder of your benefits.
Important information
Collecting Tesco Clubcard Points
Collecting Tesco Clubcard points with your credit card is simple. As long as you've got an eligible card, just use it when you shop, and you'll collect points on almost everything you buy. Your credit card is also your Clubcard, so when you use it to pay in Tesco, you'll collect your extra points as shown below on top of the points you'd normally collect with a Clubcard.
Clubcard and Clubcard Plus Credit Cards
- You'll collect one point for every £4 you spend instore or online with Tesco and Tesco Fuel
- You'll collect one point for every £8 you spend outside Tesco.
You'll need to spend at least £4 with Tesco or Tesco Fuel, or at least £8 outside of Tesco, in a single transaction to collect points on that purchase.
Premium Credit Card
- You'll collect one point for every £1 you spend instore or online with Tesco and Tesco Fuel
- You'll collect 1 point for every £4 you spend outside Tesco
You'll need to spend at least £1 with Tesco or Tesco Fuel, or at least £4 outside of Tesco, in a single transaction to collect points on that purchase.
World, Classic and Platinum Credit Cards
- You'll collect one point for every £2 you spend instore or online with Tesco and Tesco Fuel
- You'll collect one point for every £8 you spend outside Tesco
You'll need to spend at least £2 with Tesco or Tesco Fuel, or at least £8 outside of Tesco, in a single transaction to collect points on that purchase.
Bonus Credit Cards
- You won't collect any extra Clubcard points for using your credit card. However, your credit card is also your Clubcard, so when you use it to pay in Tesco, you'll still collect the points you'd normally collect with a Clubcard.
A few more things to remember
There are some products at Tesco you can't collect points on. Clubcard points also can't be collected on Tesco Travel Money purchases.
Premium, Platinum, World, Classic and Bonus credit cards are unavailable to new customers.
You must have available credit to collect points. Clubcard points collection rates are subject to change. The Clubcard scheme is administered by Tesco Stores, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA, who are responsible for fulfilling points.
Get more from your Clubcard vouchers
Every 3 months your points are turned into Clubcard vouchers. These can be used to save on your shopping in Tesco and across a wide range of Clubcard Reward Partners for eating out, family fun days or hotel breaks and travel.
Contact us – we’re here to help
Our UK teams are here for you 24 hours a day, seven days a week. Yes, even Christmas Day.