Help with our Clubcard Credit Cards - Tesco Bank

What do you need help with today?

Getting started

All the support you need for when your credit card arrives and beyond.

Getting started

Managing your account

Need to find out how to update your details or change your credit limit? We’ve got you covered.

Managing your account

Something's wrong

What to do with lost or stolen cards, reporting fraud, disputed transactions and more.

Something's wrong

Quick answers to common questions

Getting started

What happens after I apply? Activate a new card Set up Online Banking Using our Mobile Banking App Making a balance transfer Making a money transfer View your Terms and Conditions

Managing your account

Making a payment Update my details Change my credit limit Get a PIN reminder Charges, fees and interest Using my card abroad Closing my credit card

Something's wrong

My card has been declined Unrecognised transaction Lost or stolen credit card Temporarily block my card I can't make a payment Request a chargeback Order a replacement card

Credit card payment calculator

Find out how much money you could save by changing how you pay off your credit card.

Credit card guides

Learn how credit cards work, the different types, and how to find the right one for you.

Borrowing guides

How to improve your credit score, and find out how credit scores and loan repayments work.

Have you downloaded our Mobile Banking App?

Join our 2.4 million customers managing their money with our Mobile App.

Stay on top of all your transactions.
Pay directly from your bank account with Pay by Bank.
Report a lost, stolen or damaged card from anywhere.

Get the Tesco Bank App. Scan the QR code to download the app and manage your money on the go.

Getting additional support

Security and Fraud Hub

Support with money issues

Accessibility support