Credit Card help hub
Everything you need to know about credit cards for new and existing customers.
What do you need help with today?
Getting started
All the support you need for when your credit card arrives and beyond.
Managing your account
Need to find out how to update your details or change your credit limit? We’ve got you covered.
Something's wrong
What to do with lost or stolen cards, reporting fraud, disputed transactions and more.
Quick answers to common questions
Credit card guides and learning
Manage your card online
With our convenient and simple-to-use Mobile Banking App and Online Banking, managing your credit card has never been easier.
Can’t find what you’re looking for?
Head over to our Community to ask questions, find answers to other common queries, leave feedback or make suggestions.
You can also see further support on our help and support centre.
Contact us - we're here to help
Have a question or need help applying? Our friendly, UK-based customer service team is here to help.