Tesco Bank and Apple Pay

What is Apple Pay?

Apple Pay is a secure and easy way to pay using your Tesco Bank Debit or Credit Card. It makes mobile payments quicker and easier than ever before.

      Apple Watch and Iphone showing Apple Pay

      Getting started

      Can I use Apple Pay?

      To use Apple Pay you will need a Tesco Bank Visa Debit Card, or Credit Card featuring the Mastercard logo. Unfortunately our Visa Credit Cards are excluded.

      You will also need an iPhone SE, 6 or later, Apple Watch or iPad with Touch ID. Make sure your device is running the most up-to-date iOS by checking 'Software update' - you'll find this under 'General' in 'Settings'.

        How to set up Apple Pay

        To add your Tesco Bank Debit or Credit Card to your iPhone, open the Wallet app and follow the instructions. You'll then receive a one-time passcode from Tesco Bank. You’ll need to use this code within 30 minutes if you have a Debit Card or 3 hours if you have a Credit Card. Once you enter the passcode, you're ready to shop.

          How do I use Apple Pay on my iPhone?

          • 1
            Double tap home button
          • 2
            Ensure the right card is selected
          • 3
            Place finger on Touch ID
          • 4
            Tap on Contactless reader

          Where can I use Apple Pay?​

          Apple Pay is accepted in many places that support contactless payments.

          Look out for the Apple Pay or contactless symbols.

              Contactless payment and Apple Pay logos

              What about Tesco Clubcard points?

              You’ll collect your additional points as normal while you’re out shopping.

              If you're using Apple Pay in a Tesco store that supports contactless payments, swipe your Clubcard before you pay to collect your standard points as well. Terms apply

                  Tesco Bank Clubcard Credit Card

                  Safe and secure

                  How safe is Apple Pay?

                  You never have to worry about security with Apple Pay. Your Tesco Bank Debit or Credit card number is encrypted and stored safely in a dedicated chip in your iPhone, iPad or Apple Watch. The card numbers are not held on your phone, and the Apple servers don’t save them either. It’s completely secure.

                    What happens if my phone or device is lost or stolen?​

                    If your iPhone or iPad is ever lost or stolen, you can use Find My iPhone to put your device in Lost Mode to suspend Apple Pay, or you can remove Apple Pay from your device completely. Whatever you decide to do, you’ll still be able to use your Tesco Bank Debit or Credit Card as normal while shopping.

                      What happens if my Tesco Bank Debit Card is lost or stolen?​

                      Call us straight away on 0345 835 3353* (or minicom 0345 366 6471*) to report your current account debit card lost or stolen.

                      Lines are open 24 hours a day, seven days a week. Calls may be recorded.

                      *This number may be included as part of any inclusive call minutes provided by your phone operator

                        What happens if my Tesco Bank Credit Card is lost or stolen?​

                        You're protected if your card is lost, stolen or charged incorrectly - just contact us straight away on 0345 366 6643*, Textphone 01423 532 152 or +44 1268 508 027 if you are out of the country.

                          *This number may be included as part of any inclusive call minutes provided by your phone operator. Our customer service lines are open 24 hours a day, seven days a week. Our technical online helpdesk lines are open Monday to Friday 8am-10pm, Saturday and Sunday 9am-5pm. Call charges will vary and calls may be recorded.

                            Have more questions?

                            You can find much more information about using Apple Pay with your Tesco Bank Debit Card or Credit Card in the frequently asked questions on Your Community.

                              See our Tesco Bank Current Account and range of Tesco Bank Credit Cards

                              Important information

                              Trademarks and copyright​

                              Apple, the Apple logo, iPhone, iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Apple Watch and Touch ID are trademarks of Apple Inc.

                                Tesco Clubcard points Terms and Conditions

                                Points terms and conditions

                                • Points added on purchases and minimum spend applies.
                                • Credit card customers must have available credit.
                                • Points exclusions apply to certain items at Tesco. See the link below for details.
                                • The Tesco Clubcard Scheme is administered by Tesco Stores Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA, who are responsible for fulfilling points.