Security and Fraud Hub

If you’ve noticed something suspicious or you think you might have been a victim of fraud, get in touch as soon as you can.

Helping you to protect what's yours

We always do everything we can to stop fraudsters. The last thing anyone needs is to lose their money or information to a scam. But there are things you can do to protect yourself too.

That’s why we’ve created our Fraud and Security Hub. It gives the latest tips and information to help you know what to look for, and spot when something's not right.

Anyone can become a victim of fraud, so make sure you’re prepared.

Stop. Challenge. Protect.

Tesco Bank are proud to support Take Five, a campaign led by UK Finance and backed by the Government and other organisations to provide advice on fraud and scams. Visit Take Five to stop fraud and learn more.

How to report scams and fraud

Do you think you might be a victim of a scam or fraud? Here's what to do.

Tips to protect yourself from fraud

Follow our simple steps to keep your money and personal info safe.

Your online shopping safety checklist

Here's how to make shopping online more secure.

Common scams

Protecting yourself from fraud is easier with a little know-how of the types of scams out there.

Keeping your accounts safe

Here's how we're protecting you and your accounts from fraud.

Latest scams to look out for

Learn about different types of scams and how to spot them.

How we protect your online purchases

Strong Customer Authentication (SCA) regulations add an extra layer of security at check-out. This means it’s even easier to approve online payments and it’s safer to shop online.

What is APP fraud?

Authorised Push Payment fraud (APP fraud) happens when someone tricks you into sending money to them under false pretences.

Real-life fraud examples

Anyone can become a victim of fraud. Read our real-life examples and pick up some tips to stop it happening to you.

Vulnerability Disclosure Programme

Find out how to help Tesco Bank by reporting any suspected security vulnerabilities or security disclosures.

FCA Firm Checker

Whether you’re considering an investment, pension opportunity, loan or other financial service, use the Financial Conduct Authority’s Firm Checker to confirm the firm is authorised and help avoid scams.

You should also check the contact details match those listed on Firm Checker to avoid scammers pretending to be a real firm.

Using an authorised firm brings other benefits as they must meet FCA standards and follow the FCA’s rules. It means you can take a complaint to the Financial Ombudsman Service and are more likely to benefit from protection offered by the Financial Services Compensation Scheme.

Firm Checker also highlights firms the FCA knows are operating without permission, so you know which ones to avoid.

Additional support

Read more about scams with Take Five to Stop Fraud

Tips on Cyber Security from NCSC

Avoid being tricked into committing fraud, with tips and advice from 'Don't be Fooled'

An easy read guide on how to protect yourself from scams with Mencap