COVID-19 Help and Support
We know this is a worrying time and recognise the financial impact COVID-19 (coronavirus) is having. We’re doing everything we can to help.
Sorry if you’re having trouble getting in touch with us right now, our call centre is really busy. If you can avoid calling it will help us get to our most vulnerable customers at this difficult time.
You can manage your day-to-day banking securely with our Mobile Banking App and Online Banking they're simple to use and available 24/7.
We’re closely monitoring the current situation and will continue to keep you updated. Please read our latest customer update for more information.
Our Mobile Banking App is easy to use and secure too
Our Mobile Banking App is quick, super simple and secure so you can keep on top of your accounts and manage your money easily from home.
You can check balances and transactions, make payments and transfers as well as view statements and documents.
Award winning Insurance
Helping you be smarter with your money
Why choose us
We're here to make banking and insurance simple and rewarding. We offer products and services that help you be smarter with your money and we're proud to say that our six million customers are at the heart of everything we do.
Our call centres are based in the UK and staffed by people who are trained to help, not sell.
- Products designed around what's important to you
- Points that say thank you for choosing us
- We promise friendly help and support from our UK based call centres (and no sales patter!)
- Flexible banking - online, on the phone or using our app
Banking your way
We're available whenever you need us - on the phone 24 hours a day and online. We know how important it can be to chat through a problem, or make a payment in an instant, so we've made sure it's easy.
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Online banking
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Mobile banking
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Telephone banking
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In-store services