Everyone is different. We offer the ability to tailor the way we share information and improve our accessibility standards as often as possible to ensure that you get the most out of your experience. Find out what support and accessibility options you have below.
We can tailor how we speak to you, how we write to you and help you understand to make sure you get the right support.
We can help you get the most out of the information we share with you and support your decisions.
We can:
We partner with Relay UK to help make phone calls easier by moving from voice to text.
You can:
We can provide documents in a format that works for you.
Available formats:
We aim for our app experience to be accessible to the widest possible audience, here’s how you adapt it to suit your needs.
We want to make sure everyone visiting our site can actually use it, here’s more about how you can use it in a way that suits you.
If you need someone to help you manage your money, find out how you can add a third party or a Power of Attorney to your account.
The InterpretersLive! service is available on-demand between 9am and 5pm Monday to Friday.
Tesco Bank has partnered with Experian to create a single portal for customers to share their support needs and information to multiple organisations in one simple process.
Tesco Bank is now part of the Barclays Group, but we won't automatically share this information with Barclays.
If you also bank with Barclays, you'll need to update your details with them too using their Mobile App or Online Banking.
Have a question or need help? Our friendly, UK-based customer service team is here to help.
