Helpful contact information for Car Insurance

Your Insurance Account

If you are an existing customer, did you know you can manage your Car insurance policy online using Your Insurance Account? Register now for access to your policy wherever and whenever suits you best.

    Get in touch with our Community

    Head over to our Community to ask questions, find answers to common queries, leave feedback on your experiences and make suggestions on how we can improve.

    Contact us by phone

    You can easily manage your policy, make changes, view documents and accept or review your annual renewal through Your Insurance Account. Simply log in or register to get started.

    You can find our latest contact centre opening times in our Community.

    Contact us by phone

    How can we help?

    Contact details

    For queries and changes to your policy or any additional cover

        Key Cover claims

          Breakdown assistance

            Calling from a mobile phone

                For queries about your Tesco Bank Box Insurance policy

                  If you have difficulties with your hearing or speech, contact us through the Relay UK app. You can find out how to use Relay UK on their website.

                  Calls may be recorded.

                  *This number may be included as part of any inclusive call minutes provided by your phone operator.

                  Existing car insurance customer?

                  More help and useful information is available on our existing customer page, including copies of your policy documents.

                  Tell us when you're due for renewal

                  Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.

                  Find out more on our Renewals website.

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