If you are an existing customer, did you know you can manage your Home insurance policy online using Your Insurance Account? Register now for access to your policy wherever and whenever suits you best.
Just insured your home? Here's what you might need to get started.
Some of our commonly asked questions about Home Insurance.
Not sure about something on your policy? We're here to help.
We can assist with a variety of queries, including:
See our latest updates and get in touch with your questions, feedback and suggestions
Sorry, we may take a bit longer to answer your call as our customer service centre has been impacted by reduced staffing as a result of COVID 19.
You can find our latest contact centre opening times in our Community.
More help and useful information is available on our existing customer page, including copies of your policy documents.
Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.
Find out more on our Renewals website.
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