Quick answers to common questions
Recently set up Box Insurance
Here's some information you might need.
Managing your policy
Some of our commonly asked questions about Box Insurance.
Something's not right
Not sure about something on your policy? We're here to help.
Contact us by phone
Lines are open Monday to Friday 8:30am-6pm and Saturday 9am-1pm.
|
How can we help? |
Contact details |
|---|---|
|
For queries and changes to your insurance policy or any add-on products. You can also access live chat through your portal |
|
|
Breakdown assistance |
|
|
Key Cover claims |
|
|
Complaints about your Tesco Bank Box Insurance |
|
|
In-tele-box installations If you need to make an appointment to have an in-tele-box fitted to your car |
|
If you're using a text phone via the Text Relay service simply add 18001 to the start of each phone number.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Existing box insurance customer?
More help and useful information is available on our existing customer page, including copies of your policy documents.