Helpful contact information for travel money
Quick answers on Your Community
You may find your query has already been solved in Your Community, a place to search for answers and find support, as well as ask questions and share knowledge with other customers.
Check our online rates
Use our calculator to see live rates for the wide range of currencies we offer, including Euros and US Dollars.
Contact us by phone
Our lines are open 24/7. Please note that under exceptional circumstances and on bank holidays opening hours may vary.
| How can we help? | Contact details |
|---|---|
| For more information on placing an orderYou can also order online | 0845 366 0103* |
| For more information on placing an order – using Typetalk | 18001 0845 366 0103* |
| If you have a query on an existing order | 0345 366 0103** |
| If you have a query on an existing order – using Typetalk | 18001 0345 366 0103** |
*Calls will be charged at 2 pence per minute plus your phone company’s access charge.
**This number may be included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.