Pet Insurance Excesses

An excess is the amount you pay towards an insurance claim. Here we explain the types of excess that apply to Tesco Bank Pet Insurance.

Fixed excess

When you get a quote for pet insurance with us you’ll be asked to choose a fixed excess amount, which you’ll need to pay if you make a vet fee claim.

You can choose from £60, £120 or £200 - If you choose a higher excess, you’ll pay more when you claim, but it will reduce your premium.

The fixed excess amount will be paid in each policy period for each illness or accident.

    Percentage excesses

    Chosen Additional Excess, also known as co-payment, cost sharing or co-insurance is a percentage you choose to pay on all the remaining vet bills after the fixed excess is deducted.

    The percentage excess depends on the age of your pet:

    • Chosen Additional Excess - for pets aged 0-7 years old
      If you need to claim, after the Fixed Excess amount (£60, £120 or £200) is deducted, you'll pay a chosen amount (either 0%, 10% or 20%) of your remaining vet bills. Higher excesses can help you to pay a lower premium - but you'll pay more towards any claims you make.
    • Age 8 Excess - for pets aged 8+
      For pets aged 8 years or older, you'll no longer pay the Chosen Additional Excess and pay an age 8 Excess instead. If you need to claim, after the Fixed Excess amount (£60, £120 or £200) is deducted, you'll pay 20% of your remaining vet bills.

    These excesses apply to Standard, Extra and Premier policies bought on or after 20 March 2022.

      Other excesses

      • Referral vet excess
        If your pet needs to be treated by a referral vet, and you choose a referral vet from outside our network and it's not for emergency treatment, you will need to pay £200 of the referral vet bill yourself. This amount is in addition to your policy excesses above.

        You can find details of the vets in our preferred Referral Network or you can call us on 0330 100 6460. If the vet you would like to use is not in our referral network, please contact the Tesco Vet Referral Helpline on 0330 100 6460.
      • Third party liability claims (dogs only)
        If your pet causes damage to another person's property you’ll need to pay the first £250 of compensation or costs awarded by a court.

      What you don’t have to pay an excess on

      • Saying goodbye
      • Refunding the cost of your pet
      • Your pet is missing
      • Help if you are unwell
      • Cancelling or cutting short your holiday
      • Travelling with your pet

      You can learn more about what these cover in our Policy Booklet:

        Find out more about our Pet Insurance


          Examples of how much you’ll pay if you need to claim

          Fixed excess (you pay)

          Chosen additional excess (you pay)

          Total we pay

          Total you pay

          Total vet bill - £800

            £120

              £0

                £680

                  £120

                    Total vet bill - £2000

                      £120

                        £0

                          £1,880

                            £120

                              Total vet bill - £3000

                                £120

                                  £0

                                    £2,880

                                      £120

                                        Total vet bill - £4000

                                          £120

                                            £0

                                              £3,880

                                                £120

                                                  Total vet bill - £7,500

                                                    £120

                                                      £0

                                                        £7,380

                                                          £120

                                                            Total vet bill - £10,000

                                                              £120

                                                                £0

                                                                  £9,880

                                                                    £120


                                                                      The amount we pay will depend on the vet fee limit and excesses you choose.


                                                                      Fixed excess (you pay)

                                                                      Chosen additional excess (you pay)

                                                                      Total we pay

                                                                      Total you pay

                                                                      Total vet bill - £800

                                                                        £120

                                                                          £68

                                                                            £612

                                                                              £188

                                                                                Total vet bill - £2000

                                                                                  £120

                                                                                    £188

                                                                                      £1,692

                                                                                        £308

                                                                                          Total vet bill - £3000

                                                                                            £120

                                                                                              £288

                                                                                                £2,592

                                                                                                  £408

                                                                                                    Total vet bill - £4000

                                                                                                      £120

                                                                                                        £388

                                                                                                          £3,492

                                                                                                            £508

                                                                                                              Total vet bill - £7,500

                                                                                                                £120

                                                                                                                  £738

                                                                                                                    £6,642

                                                                                                                      £858

                                                                                                                        Total vet bill - £10,000

                                                                                                                          £120

                                                                                                                            £988

                                                                                                                              £8,892

                                                                                                                                £1,108


                                                                                                                                  The amount we pay will depend on the vet fee limit and excesses you choose.



                                                                                                                                  Fixed excess (you pay)

                                                                                                                                  Chosen additional excess/Age 8 excess (you pay)

                                                                                                                                  Total we pay

                                                                                                                                  Total you pay

                                                                                                                                  Total vet bill - £800

                                                                                                                                    £120

                                                                                                                                      £136

                                                                                                                                        £544

                                                                                                                                          £256

                                                                                                                                            Total vet bill - £2000

                                                                                                                                              £120

                                                                                                                                                £376

                                                                                                                                                  £1,504

                                                                                                                                                    £496

                                                                                                                                                      Total vet bill - £3000

                                                                                                                                                        £120

                                                                                                                                                          £576

                                                                                                                                                            £2,304

                                                                                                                                                              £696

                                                                                                                                                                Total vet bill - £4000

                                                                                                                                                                  £120

                                                                                                                                                                    £766

                                                                                                                                                                      £3,104

                                                                                                                                                                        £896

                                                                                                                                                                          Total vet bill - £7,500

                                                                                                                                                                            £120

                                                                                                                                                                              £1,476

                                                                                                                                                                                £5,904

                                                                                                                                                                                  £1,596

                                                                                                                                                                                    Total vet bill - £10,000

                                                                                                                                                                                      £120

                                                                                                                                                                                        £1,976

                                                                                                                                                                                          £7,904

                                                                                                                                                                                            £2,096


                                                                                                                                                                                              The amount we pay will depend on the vet fee limit and excesses you choose.



                                                                                                                                                                                              The 10% or 20% Chosen Additional Excess/Age 8 Excess will be payable on each claim submitted, even if it is in the same policy period and for the same accident or illness. If a claim for an accident or illness continues into the next policy period, both the fixed and percentage excesses are payable again.

                                                                                                                                                                                              Increasing your excess increases the amount you pay towards a claim, so it’s important to consider these options carefully and ensure they will be affordable for you if you need to make a claim.