COVID-19 and travel disruption

Before you buy travel insurance or pay for flights, remember to check the latest government advice from the Foreign, Commonwealth and Development Office (FCDO) and the travel guidance for England, Scotland, Wales, Northern Ireland.

See the countries list for specific information about your destination, like any entry requirements.

For full details of the COVID-19 cover we provide, take a look at our policy booklet. Monetary limits, excesses and exclusions apply.

We offer Single Trip, Annual Multi Trip and Backpacker travel insurance, which all have COVID-19 cover for before your trip and while you’re away, should the following happen.

Monetary limits, excesses and exclusions apply.

If any of the above happens, we’ll cover the costs of having to cancel.

If any of the above happens, we’ll cover you for medical costs, accommodation and/or getting you home providing you haven't travelled against FCDO or local authority guidance and have followed medical advice.

You won’t be able to claim under your policy in the following circumstances.

With our COVID-19 cover you can claim if you get sick with the virus before or during your trip.

We can’t cover pre-existing medical conditions unless you’ve contacted us, and we’ve accepted this in writing. This includes any medical condition for which you’ve received prescription medication or had check-ups in the past two years and certain conditions which you have had treatment or tests for in the last 5 years.

It’s really important that you tell us about any pre-existing medical conditions when you set up your policy. Failing to declare an illness means you may not be able to make a claim under your travel insurance policy, even if it’s unrelated to your condition.

We can cover some airline disruption or cancellation outside of your control that leaves you out of pocket. However, we won’t cover if the airline or tour operator is responsible for providing compensation, or if you can reclaim through your credit card provider.

We also can’t offer cover for airline disruption or cancellation if you booked your travel against the advice of the FCDO or a local authority.

Check the government advice around travelling abroad for non-essential journeys, and make sure you check the latest guidance before you pay for any travel or travel insurance. Some countries may have restrictions in place where you can’t enter or leave unless it’s for a valid reason, such as needing to travel for work.

Tesco Bank Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A.