Quick answers to common questions

Setting up your account
We’ve made it easy to set up the day to day stuff on your Clubcard Pay+ account.
Can I switch my main bank account to my Clubcard Pay+ account?
Does applying for a Clubcard Pay+ account impact my credit score?
What apps do I need to download to use Clubcard Pay+?
My Clubcard details aren’t up to date, should I change these before I apply?
What documents do I need to apply for a Clubcard Pay+ account?

Something's not right
Not sure about something on your account? We're here to help.
My new Clubcard Pay+ debit card or PIN hasn’t arrived - what should I do?
I don’t understand why I have been declined for Clubcard Pay+ - who can I speak to?
I’m seeing multiple usernames showing on my Clubcard Pay+ application which one should I pick?
Can I have Clubcard Pay+ without Round Up?
What happens to my Clubcard points if I close my Clubcard Pay+ account?
Get in touch on social media
How can we help?
We can assist with a variety of queries, including:
- How to apply for a Clubcard Pay+ account
- Clubcard Pay+ Clubcard points queries
- Finding out more about a Clubcard Pay+ account
Contact Details
See our latest updates and get in touch with your questions, feedback and suggestions
Contact us by phone
How can we help? |
Contact details |
---|---|
Clubcard Pay+ customer services |
|
Lost or stolen card, or suspected fraud |
|
Online Banking and Mobile Banking App help |
|
If you have difficulties with your hearing or speech, contact us through Relay UK. Just add 18001 to the start of any numbers above.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Write to us
Tesco Bank, PO Box 27010, Glasgow, G2 2DR