Issues With Your Credit Card - We Can Help - Tesco Bank

Transaction problems and fraud

View or change my PIN Declined transaction Unrecognised transactions Report card lost or stolen Reporting fraud Temporarily block my card

Lost or stolen cards

Temporarily block my card Report card lost or stolen Order a replacement card

Financial worries

I can't make a payment Support with money issues Credit card penalty fees

Chargeback

Request a chargeback When you could ask for a chargeback claim

Credit balance refunds

How to arrange a refund

Getting additional support

Security and fraud hub Support with money issues Accessibility support Give control of your account Bereavement

Our handy guides about security and safety

Recognise credit card fraud and stay safe

Top tips to help you pay off your credit card

What is section 75 and how it protects you

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Get detailed answers to your questions about our products and more in our Help and Support Centre or contact our friendly, UK-based customer service team.