Credit Card help hub

Everything you need to know about credit cards for new and existing customers.

What do you need help with today?

Getting started

All the support you need for when your credit card arrives and beyond.

Managing your account

Need to find out how to update your details or change your credit limit? We’ve got you covered.

Something's wrong

What to do with lost or stolen cards, reporting fraud, disputed transactions and more.

Credit card payment calculator

Find out how much money you could save by changing how you pay off your credit card.

Credit card guides

Learn how credit cards work, the different types, and how to find the right one for you.

Borrowing guides

How to improve your credit score, and find out how credit scores and loan repayments work.

Manage your card online

With our convenient and simple-to-use Mobile Banking App and Online Banking, managing your credit card has never been easier.

Getting additional support

Security and Fraud Hub

Support with money issues

Accessibility support

Need a hand? We're here to help

Head over to our FAQs to find answers to common queries, or our Help and Support Centre for everything else you might need to know.

Contact us - we're here to help

Have a question or need help applying? Our friendly, UK-based customer service team is here to help.