Quick answers to common questions
Getting set up
Just applied for a Savings account? Here's what you might need to get started.
Managing your account
We've made it easy to do the day-to-day stuff on your Savings account.
Something's not right
Not sure about something on your account? We're here to help.
Get in touch on social media
How can we help?
We can assist with a variety of queries, including:
- Help when locked out of online banking
- Confirm bonus interest rate
- Child Trust Fund to JISA
- Update on an application
Contact Details
See our latest updates and get in touch with your questions, feedback and suggestions
Contact us by phone
Sorry, we may take a bit longer to answer your call as our customer service centre has been impacted by reduced staffing as a result of COVID 19.
Beat the queues with our Mobile App or Online Banking to manage your account, transfer money between your accounts and check your balance. Simply log in or register to get started.
You can also close your Instant Access or Internet Saver account online. Just follow the link for the product you are looking to close.
You can find our latest contact centre opening times in our Community.
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How can we help? |
Contact details |
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Savings customer services |
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Savings customer services – using a Textphone (minicom) |
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Savings customer services – using Typetalk |
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Lost or stolen card, or suspected fraud |
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Online Banking and Mobile Banking App help |
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Online Banking and Mobile Banking App help – using a Textphone (minicom) |
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Online Banking and Mobile Banking App help – using Typetalk |
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Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Write to us
Tesco Bank Savings Operations, PO Box 27017, Broadway One, Glasgow, G2 9FH
Existing savings customer?
More help and useful information is available on our existing customer page
Important information
Please ensure you have read our house rules before you engage with us via Twitter or Facebook.
By clicking on any of the above links relating to Twitter or Facebook, you will leave the Tesco Bank website and be taken to twitter.com, or facebook.com. These sites are not affiliated with Tesco Bank and may offer a different privacy policy and level of security.
While we take full responsibility for the content we post on these sites, Tesco Bank is not responsible for and does not endorse, guarantee or control content, availability, viewpoints, products or services that are offered or expressed on them.
Tesco Bank does not send tweets, emails or messages requesting you to confirm, update or disclose your confidential banking information.