Helpful contact information for savings

Get in touch on social media

Contact Details

See our latest updates and get in touch with your questions, feedback and suggestions

How can we help?

We can assist with a variety of queries, including:

  • Help when locked out of online banking
  • Confirm bonus interest rate
  • Child Trust Fund to JISA
  • Update on an application

Contact us by phone

In response to the current situation regarding COVID-19, we're currently operating reduced opening hours at our customer service centre.

All we ask is that you help us protect our most vulnerable customers at this time by only calling us if your call is urgent.

How can we help?Contact details
Savings customer services0345 678 5678*
Savings customer services – using a Textphone (minicom)0345 671 0672*
Savings customer services – using Typetalk18001 0345 678 5678*
Apply for a savings accountYou can also apply online0345 678 5678*
Lost or stolen card, or suspected fraud0345 678 5678*
Online Banking and Mobile Banking App help0345 300 3511*
Online Banking and Mobile Banking App help – using a Textphone (minicom)0345 671 0674*
Online Banking and Mobile Banking App help – using Typetalk18001 0345 300 3511*
ComplaintsMore on complaints  

Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Write to us

Tesco Bank Savings Operations, PO Box 27017, Broadway One, Glasgow, G2 9FH

Existing savings customer?

More help and useful information is available on our existing customer page

Important information

Social media

Please ensure you have read our house rules before you engage with us via Twitter or Facebook.

By clicking on any of the above links relating to Twitter or Facebook, you will leave the Tesco Bank website and be taken to, or These sites are not affiliated with Tesco Bank and may offer a different privacy policy and level of security.

While we take full responsibility for the content we post on these sites, Tesco Bank is not responsible for and does not endorse, guarantee or control content, availability, viewpoints, products or services that are offered or expressed on them.

Tesco Bank does not send tweets, emails or messages requesting you to confirm, update or disclose your confidential banking information.