If you miss a loan payment, we'll automatically try to take the payment again within 10 to 14 days.
If you're struggling to make your monthly payment amount, please don't panic, we're not here to add to the stress, we're here to help. All you need to do is reach out to chat about your situation. Our page on financial difficulty tells you more about what we can do to help and how to get in touch.
If you don't get in touch and end up falling behind on your repayments, there could be charges for late or missed payments. So it's important that you reach out to us as soon as you can.