Help with security and fraud enquiries

Tesco Bank will never ask you to disclose your security information through email or SMS. If you think your Tesco Bank details have been compromised please get in touch straightaway.

If you think you've received a fraudulent email, before deleting it, please forward it to the email address below - remember, do not add any personal details to this email before sending to us. Similarly, if you think you've received a fraudulent text message, please take a screen shot and email it to us at phishing@tescobank.com

If you have accidentally responded to a phishing email, please contact us immediately on the relevant number below.

    Online Banking & Mobile App Help
    0345 300 3511*

    Mon- Fri: 8am - 9pm
    Sat & Sun: 8am – 6pm

      Current Accounts - 0345 835 3353*

      Mon- Fri: 8am - 9pm
      Sat & Sun: 8am – 6pm

        Credit Cards - 0345 300 4278*

        Lost or stolen card or suspected fraud
        Available 24/7

        Customer Services
        Mon- Fri: 8am - 9pm
        Sat & Sun: 8am – 6pm

          Clubcard Pay+ - 0345 835 6295*

          Lost or stolen card or suspected fraud
          Available 24/7

          Customer Services
          Mon- Fri: 8am - 9pm
          Sat & Sun: 8am – 6pm

            Savings - 0345 678 5678*

            Mon- Fri: 8am - 8pm
            Sat & Sun: 9am – 3pm

              Loans - 0345 600 6016*

              Available 24/7

              Mon- Fri: 8am - 8pm
              Sat & Sun: 9am – 3pm

                Car Insurance - 0345 246 2895*

                Mon- Fri: 8am - 8pm
                Sat & Sun: 9am – 2pm

                  Home Insurance - 0345 246 2904*

                  Mon- Fri: 8am - 8pm
                  Sat & Sun: 9am – 2pm

                    Mortgages - 0345 051 8446*

                    Mon - Fri: 8am - 9pm
                    Saturday: 9am - 4pm

                      Calls may be recorded.

                      * This number may be included as part of any inclusive call minutes provided by your phone operator.