Help with security and fraud enquiries

Tesco Bank will never ask you to disclose your security information through email or SMS. If you think your Tesco Bank details have been compromised please get in touch straightaway.

If you think you've received a fraudulent email, before deleting it, please forward it to the email address below - remember, do not add any personal details to this email before sending to us. Similarly, if you think you've received a fraudulent text message, please take a screen shot and email it to us at phishing@tescobank.com

If you have accidentally responded to a phishing email, please contact us immediately on the relevant number below.

    Online Banking & Mobile App Help
    0345 300 3511*

    Mon- Fri 8am - 9pm
    Sat & Sun 8am – 6pm

      Current accounts - 0345 835 3353*

      Mon- Fri 8am - 9pm
      Sat & Sun 8am – 6pm

        Credit cards - 0345 300 4278*

        Mon- Fri 8am - 9pm
        Sat & Sun 8am – 6pm

          Savings - 0345 678 5678*

          Mon- Fri 8am - 8pm
          Sat & Sun 9am – 3pm

            Loans - 0345 600 6016*

            Mon- Fri 8am - 8pm
            Sat & Sun 9am – 3pm

              Lost or stolen card or suspected fraud - 0345 300 4278*

              Available 24/7

                Car Insurance - 0345 246 2895*

                Mon- Fri 8am - 8pm
                Sat & Sun 9am – 2pm

                  Home Insurance - 0345 246 2904 *

                  Mon- Fri 8am - 8pm
                  Sat & Sun 9am – 2pm

                    Mortgages - 0345 051 8446*

                    Our lines are open Monday to Friday 8am to 9pm and Saturday 9am - 4pm.

                      Calls may be recorded.

                      * This number may be included as part of any inclusive call minutes provided by your phone operator.