Quick answers to common questions
Getting set up
Just applied for a new loan? Here's what you might need to get started.
Managing your loan
Looking to make a change to your loan? Here's some of our FAQ's.
Something's not right
Not sure about something on your account? We're here to help.
Get in touch with our Community
Head over to our Community to ask questions, find answers to common queries, leave feedback on your experiences and make suggestions on how we can improve.
Contact us by phone
You can make a quick and easy debit card payment to your loan through our payment portal.
You can find our latest contact centre opening times in our Community.
Write to us
Tesco Bank Loan Operations, PO Box 27014, Broadway One, Glasgow, G2 9FE
Existing loans customer?
More help and useful information is available on our existing customer page