Quick answers to common questions
Getting set up
Just applied for a new loan? Here's what you might need to get started.
Managing your loan
Looking to make a change to your loan? Here's some of our FAQ's.
Something's not right
Not sure about something on your account? We're here to help.
Get in touch with our Community
Head over to our Community to ask questions, find answers to common queries, leave feedback on your experiences and make suggestions on how we can improve.
Contact us by phone
Beat the queues with our Mobile App or Online Banking. Simply log in or register to get started.
You can make a quick and easy debit card payment to your loan through our payment portal.
You can find our latest contact centre opening times in our Community.
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Loans customer services |
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Online Banking and Mobile Banking App help |
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If you have difficulties with your hearing or speech, contact us through Relay UK. Just add 18001 to the start of any numbers above.
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Write to us
Tesco Bank Loan Operations, PO Box 27014, Broadway One, Glasgow, G2 9FE
Existing loans customer?
More help and useful information is available on our existing customer page