Your choices when it comes to cookies
Tesco Bank is now part of Barclays UK and Barclays UK will act as the data controller for data collected via the tescobank.com website for banking pages. During a transition phase, pages relating to insurance and money services products (gift cards and travel money) will remain on tescobank.com. Cookies on those pages are deployed by or on behalf of Tesco Insurance & Money Services (Tesco Personal Finance plc), which acts as a data controller for the data collected on those pages. You may see different cookie consent banners on the website during this transitional phase, captured by Barclays UK and Tesco Insurance & Money Services separately.
Manage your cookie preferences
All cookies, with the exception of essential cookies, can be switched on or off at any time.
Please note:
- Your Tesco Bank website cookie consent preferences are specific to the device and browser you are using at the time of consent.
- So, if you visit using a different browser you will need to set your cookie consent preferences again.
- Likewise, if you visit using a different device you will need to set your cookie consent preferences again.
- If you clear your cookies you will need to set your cookie consent preferences again (as cookie consent preferences are stored in a cookie).
- You can amend your cookie consent preferences at any time by visiting this page.
- You can also amend your general cookie preferences via your browser settings.
Want to change your cookie choices?
How we use cookies
We and our partners use cookies and similar technologies, such as tags and pixels (“Cookies”) to:
- operate our website effectively and securely;
- personalise and improve your customer experience as you use our websites and app;
- provide you with relevant online advertising.
Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognised when you are using a particular website or mobile app. Cookies help to provide important features and functionality and to improve your customer experience. Cookies can also be used to help us detect fraudulent activity and prevent security breaches. We record data about your device within the cookie.
We use both session and persistent cookies. Session cookies are placed onto your device for the duration of your visit to a website and are deleted when you close your browser. Persistent cookies are placed onto your device and remain in place after you leave our website until the cookie expires.
Visit the All About Cookies website for more information about how cookies work
Cookies used across the Tesco Bank website fall into the following categories:
Essential cookies are necessary for our website to work properly and to maintain security and privacy. For example, we use cookies as part of our security measures to protect our website, to remember cookie preferences, to manage site errors and log ins.
Management
These cookies are strictly necessary. We don’t allow you to turn off these cookies because we can’t provide our website services without them.
What they are
Tesco Bank
Tesco Bank place cookies on your device to allow you to navigate around our website and ensure your data security is maintained when you browse, apply and service your accounts.
ASP.NET
We use ASP.NET to store data related to your interaction with the website, this enables you to stay logged in while browsing different pages of the secure areas of the site.
Data Retention Period: 12 months
Ensighten
Ensighten provides our cookie consent solution and sets cookies to remember your preferences as you browse our website.
Advertising cookies are used to help show you more relevant adverts by personalising what you see. We advertise Tesco Bank products and offers when you visit other websites, using these cookies.
Companies that we partner with may use the cookie data for their own advertising purposes.
Management
We will ask for your consent before setting these cookies.
Managing your data and Google services
To comply with data privacy laws, we use Google Consent Mode (basic) to manage how our website uses Google's services, including Google Analytics and Google Campaign Manager, based on your consent preferences. This ensures we respect your preferences regarding tracking.
What they are
Google Campaign Manager (DoubleClick)
Google Campaign Manager is an advertisement serving technology and is used by us to track digital marketing activities. It's also used to help optimise our marketing by showing you the most relevant advertising content based on your interactions with our website.
Data Retention Period: 24 months
Google Analytics and Google Signals
We use Google Analytics to understand how visitors use our website. This includes the use of cookies to track which pages you visit, how long you stay and how you found our site. We use this information to measure and improve our website's performance, as well as our marketing activities.
When you consent to advertising cookies and features, we also activate Google signals.
How Google Signals works:
If you're a signed-in Google Account user and have agreed to personalised ads, Google Signals connects your activity on our website to your Google account. This helps us understand how people use different devices (for example, browsing on a phone, then buying on a computer). Google anonymises this data, so we cannot identify you personally.
What this data is used for:
This data helps us in two main ways. First, it provides richer insights into how users interact with our site across different devices and browsers through aggregated analytics. Second, we use this information for remarketing purposes, allowing us to show you more relevant advertising.
Your control over your data:
Google Signals only works if you consent to our Advertising cookies and are signed into Google. If you do not consent or are not signed in, your data will not be connected to Google Signals. You can change your personalised ad preferences in your Google Account settings at any time.
Data Retention Period: a minimum of 14 months
Facebook/Meta
We use Facebook cookies to show online advertising that's linked to your online browsing habits. View Facebook cookie policy
Data Retention Period: 180 days
X
We use X cookies to show online advertising that's linked to your online browsing habits. View X cookie policy
Data Retention Period: 90 days
YouTube
Certain pages on our website link to the Tesco Bank channel, and YouTube cookies are deployed as part of the linking process. Please visit the YouTube website for details of their cookie policy. View YouTube cookie policy
Bing
Bing set cookies on certain pages of our website. These cookies are used for search engine optimisation purposes and to allow relevant pay-per-click advertising offers to be presented when using this search engine.
Data Retention Period: Please visit Microsoft.com for details of their cookie policy.
Optimise
We use Optimise to measure sales through sites offering incentives such as discounts and cashback, to enable us to honour these.
Data Retention Period: 24 months
Adobe Analytics Advertising
As part of the Adobe platform, there is an aspect that tracks Advertising Campaigns, a copy of Adobe Analytics data is hosted with our partner Aquila Insight. They help us run additional analysis on the performance of digital marketing.
Data Retention Period: 25 months
Measurement cookies help us measure how our customers use our site. They tell us how different parts of our worksite are working and help us improve our service to you.
Management
We will ask for your consent before setting these cookies.
What they are
Adobe Analytics (Measurement)
We use Adobe Analytics technology to measure website traffic and product performance, identify issues, and find ways to improve our customers’ experiences.
Data Retention Period: 37 months
Medallia DXA
The Medallia DXA technology is used to better understand how users interact with different aspects of our website. The purpose of the data collected is to help us make decisions about website design and technical improvements.
Data Retention Period: 12 months
Medallia KPMG
We partner with Medallia KPMG to collect website user and customer experience feedback. The data collected is used to help us make decisions about improvements to our website and app.
Data Retention Period: 1 month
Site Improve
Site Improve helps us to measure the content quality of our website.
Data Retention Period: Please visit siteImprove.com for details of their cookie policy.
IOvations
We use iOvations for fraud detection and prevention to protect us and our customers.
Data Retention Period: 5 Years
Data Dog
We use Data Dog to track user interactions with our Products and Services, to help us improve the user experience and monitor preferences to improve our delivery.
Data Retention Period: 30min
Experience cookies are used to support our website design tests and to give you a more personalised experience by enabling us to display content that's relevant to you.
Management
We'll ask for your consent before setting these cookies.
What they are
Oracle Infinity (OUBI)
We use Oracle Infinity (OUBI) to test web pages and designs and to serve personalised content to customers.
Data Retention Period: 12 months
Some of our Financial Assistance pages have a separate cookie notice, as our partner site may use cookies differently from ours. Preferences set on tescobank.com will not carry over, so we recommend checking their privacy and cookie policies to understand how your data may be used.