COVID-19 help and support

Here’s the support we can offer for our different accounts

Refunds and disputes

Credit balance refunds for your credit card

If your card balance is in credit after a refund and you want this money back, here's what to do.

    Claiming a refund for cancelled travel

    If you haven't received a travel refund that you've requested we can help you get your money back.

      Other things you might find helpful

      Setting up Online Banking

      Learn how to get set-up and about our features

      Setting up on our Mobile App

      Get started with our Mobile App and features we can offer

      Monthly bills too high?

      Save money on your bills