COVID-19 help and support
Here’s the support we can offer for our different accounts
Here’s the support we can offer for our different accounts
If your card balance is in credit after a refund and you want this money back, here's what to do.
If you haven't received a travel refund that you've requested we can help you get your money back.
Unfortunately COVID-19 payment breaks and payment break extensions are no longer available.
But if you’re struggling with your payments there are other ways we can offer you support today. Please go to our financial difficulty page to find out more.
Our interest-free overdrafts have now ended, find out more about what happens next.