If you have difficulties with your hearing or speech, contact us through the Relay UK app. You can find out how to use Relay UK on their website.
How we support your accessibility needs
Website accessibility
We want to make sure everyone visiting our site can actually use it, here’s more about how you can use it in a way that suits you.
Mobile Banking App accessibility
We aim for our app experience to be accessible to the widest possible audience, here’s how you adapt it to suit your needs.
Giving control of your account
If you need someone to help you manage your money, find out how you can add a third party or a Power of Attorney to your account.
Other helpful pages
Cost of living hub
Great resources to help you spend less, manage debt and support you through the cost of living crisis.
Security and fraud hub
Helping you protect what’s yours. How to report scams and improve your safety.