Clubcard Pay+ is closing on 26 April 2026
Following a careful review of our products, we’ve made the decision to close our Clubcard Pay+ and Round Up accounts to focus on our range of other accounts.
We’ll no longer be offering accounts of this kind and understand this may be disappointing. However, you can still collect points with your Clubcard as usual, and we continue to offer other savings accounts that may be right for you.
If you haven’t heard from us about this yet, you will soon—we’re in the process of reaching out to all our Clubcard Pay+ customers.
What this means for you
- You can continue to use your Clubcard Pay+ account as normal until 26 April 2026.You can continue to use your Clubcard Pay+ account as normal until 26 April 2026.
- You'll keep all your Clubcard points in your Clubcard account.You'll keep all your Clubcard points in your Clubcard account.
- From 26 April 2026, you will not be able to use your Clubcard pay+ card or Round Up account, and any money left in them or due will be returned to you.From 26 April 2026, you will not be able to use your Clubcard pay+ card or Round Up account, and any money left in them or due will be returned to you.
How to prepare for your account closing
If you haven’t been using your account and your balance is £0.00, there’s nothing you need to do. If you have, please review the steps below:
1. Consider alternative accounts
We won’t be offering an account of this kind to switch to, and we understand this might be disappointing. But there are still great ways to grow your savings with us, and you can continue collecting clubcard points with your Clubcard. If you’re looking for another spending account, you might want to consider other options.
2. Update any subscriptions
If you’re using your account to pay for any services directly, like Netflix or Amazon, make sure to replace your payment details with the service provider.
3. Make sure you’ve got another Clubcard
To continue collecting points in Tesco, make sure you’ve got a Clubcard. You can access your digital Clubcard through the Tesco app.
4. Move any remaining funds out your account
You have until 26 April to spend on your card or withdraw any funds.
Any money left in your account, or due to you in the form of interest, will be returned to you. But to make sure there’s no period of time without access to your money, please ensure your account balance is zero before closure.
Remember, we pay interest annually in March. If you’re due interest in your Round Up account from March 2025-26, it will be paid into the Round Up account on 31 March 2026.
5. Check that your contact details are up to date
When your account closes, we’ll send you a final statement and return any money owed shortly after. If interest is due, it will be calculated at closure and included in this payment.
To make sure we can return this to you, please check that your details are up to date.
Looking to keep saving?
If you've got into good savings habits, why not keep them going with one of our Instant Access accounts?
Clubcard Pay+ closure FAQs
When your Clubcard Pay+ account closes, you won’t be able to use your Clubcard Pay+ card to collect Clubcard points.
However, you’ll still keep the Clubcard account that was linked to your Clubcard Pay+. This means you can continue collecting points as usual when you shop at Tesco - just scan your digital or plastic Clubcard at the till.
How do I get a digital Clubcard?
It’s easy to set up a digital Clubcard through the Tesco app.
- You’ll be asked to enter your existing Clubcard number—you can find this on the back of your Clubcard Pay+ card or in your Clubcard statements.
- In the app choose 'Sign In' and you’re good to go.
If you do not know your Clubcard number, or you cannot sign in visit Clubcard FAQs.
To check your balance, visit our Mobile App or Online Banking.
Our Mobile App offers more services for Clubcard Pay+ customers.
For help logging in to our Online Banking, visit our Online Banking logging in support page.
For help logging in to our Mobile App, visit our Mobile App logging in support page.
You can update your details in our Mobile App or Online Banking. It’s important we have the correct email and postal address for you.
Go to 'Settings', then 'Personal Details'. You can tap 'Edit' on any details you need to change.
You can transfer money out of Clubcard Pay+ to any UK bank account in your name, or into any other Instant Access savings accounts you may hold with us. You can do both of these in our Mobile App.
To transfer money out of your Round-Up account you will need to transfer it to your Clubcard Pay+ account first. You’ll only be able to transfer it straight out if you have other Tesco Bank savings accounts with associated linked accounts.
You can transfer up to £10,000 per day using our Mobile App or £100,000 by calling us.
If your balance is below £0.00 you can choose to top up by Pay by Bank in our Mobile App or make a transfer from a Tesco Bank instant access account.
Alternatively, you can simply send money from another bank account into your Clubcard Pay+ account using your sort code and account number. You can find these in our Mobile App, too.
You can use your account as normal until 26 April. On this date, we’ll automatically close it and return any money due to you.
But if you want to close it sooner, just call us.
If you have money in your Round Up account at any time between 31 March 2026 and 26 April 2026, you’ll earn interest.
- Interest is calculated and paid annually on 31 March, so even if you don’t add money during that time, you may still receive an interest payment into the account if it’s due to you.
- Interest is earned daily, so unless you move the interest payment out of your account on the same day it’s paid, it will continue to earn interest until the account closes.
- When your account closes on 26 April 2026, any remaining interest will be calculated and paid shortly after.
You’ll be due interest on 31 March 2026 if you had a balance in your Round-Up account at any point between March 2025 and March 2026, even if your balance is zero by then.
Any interest earned on your Round Up account will be calculated when the account is closed. If you're due any interest it will be paid to you shortly, along with any other funds remaining in your account.
We’ll confirm how this will be returned to you before your account closes.
To make sure your interest reaches you please check that your personal details are up to date.
We unfortunately won’t be offering another spending card of this kind.
The only spending products available will be our Credit Cards.
When your Clubcard Pay+ and Round Up accounts close you’ll no longer see or have access to them in our Mobile App or Online Banking.
- If Clubcard Pay+ and Round Up are the only Tesco Bank accounts you hold, your Mobile App and Online Banking access will be revoked. If you have other accounts, you’ll continue to see these as normal.
We’ll return any money left in your accounts, or interest due.
- If you have any money in your Round Up account at any time between 31 March - 26 April 2026, you’ll be due interest — even if your balance is zero when the account closes.
- This can only be generated when your account is closed. We’ll contact you again nearer the time to let you know how and when you’ll receive this.
We’ll send a closing statement to you in the post.
For general help using your account until it closes, visit our Clubcard Pay+ FAQs.
Terms and Conditions and other documents
These are the terms that apply to your Clubcard Pay+ today.
Clubcard Pay+ Terms and Conditions (359KB, pdf)Round Up Summary Box (66KB, pdf)
Clubcard Pay+ Glossary of Terms (49KB, pdf)
Clubcard Pay+ Fee Information Document (94KB, pdf)
From time to time, we update our Terms & Conditions. We'll send you a notification of these changes before they come into effect.
Here you can find copies of the notifications we’ve sent.
Changes to your Clubcard Pay+ and Round Up accounts – issued June 2024 (433KB, pdf)
Contact us
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How can we help? |
Opening hours |
Contact details |
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Customer services |
Monday to Friday: 8am - 6pm Saturday and Sunday: 9am - 3pm |
Alternatively, if you need a different type of support visit our dedicated support pages for complaints and financial difficulty.
If you have difficulties with your hearing or speech, contact us through the Relay UK app. You can find out how to use Relay UK on their website.
British Sign Language (BSL) users can also contact us via a BSL interpreter who will call us and interpret the conversation for you. To find out more about contacting us using British Sign Language visit our accessibility page.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Barclays Bank UK PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Barclays, Barclays Business Banking, Barclays Premier Banking, Barclays Wealth Management and Tesco Bank. Any total deposits you hold above the limit between these brands are unlikely to be covered.
Please ask for further information or visit the FSCS website.
