Skip to main content

Progressive Disclosure component

This is the content above the progressive disclosure

Let's get you to the right place. What can we help you with?

Great, what do you need Credit Card help with?

Beat the queues with our quick fixes

You can settle and close your Tesco Bank Loan account at any time during the loan term by requesting an early settlement figure. 

To request an early settlement figure, you can use our Early Settlement Form. We’ll email you the amount needed to settle your Tesco Bank Loan within an hour. Additionally, we’ll send it by post within a week. 

Your settlement figure is valid for 30 days from the date of your request. There is a fee of up to two months’ interest, but the total amount you repay may include an interest saving. There is no charge if you choose to reduce your loan term through overpayment.

If you're using our  Mobile Banking App  or Online Banking  to manage your Tesco Bank Loan, you can find your loan account number and sort code on the first screen after you log in. 

Alternatively, you can find these details on your annual statement or original loan agreement. If you do not have this documentation, please call us.

Yes. If you do not agree with the decision that we've made on your application, you have the right to appeal. You should support your appeal by providing any additional relevant information that was not taken into account at the time of our original decision, such as:

  • Details of any missed income that may impact whether you can afford the loan
  • A change in your credit score or incorrect information being removed from your credit file

Send your appeal to: Tesco Bank, Loans Decision Review Team, 1-4 Clyde Place Lane, Glasgow G5 8DP. Please note it can take 5 to 7 days to review once your documents are received.

You may find the following questions useful:

  • Can I apply for a Tesco Bank Loan again if I am not accepted the first time?
  • Can I get a copy of my Credit Reference file?
  • What is Credit Scoring?

Radio 2 content

You can settle and close your Tesco Bank Loan account at any time during the loan term by requesting an early settlement figure. 

To request an early settlement figure, you can use our Early Settlement Form. We’ll email you the amount needed to settle your Tesco Bank Loan within an hour. Additionally, we’ll send it by post within a week. 

Your settlement figure is valid for 30 days from the date of your request. There is a fee of up to two months’ interest, but the total amount you repay may include an interest saving. There is no charge if you choose to reduce your loan term through overpayment.

information

Your settlement figure is valid for 30 days from the date of your request. There is a fee of up to two months’ interest, but the total amount you repay may include an interest saving. There is no charge if you choose to reduce your loan term through overpayment.


Radio 4 content

We know it can sometimes feel difficult to pick up the phone when you need help. A few things you can do to make it easier:

  • Have your account details ready.
  • We really want to make sure you get the most from your call, so let us know if there is anything we can do to help, for example talking slower or repeating something. You can let us know before you call on our support page.

Find the right time to talk

It sounds simple, but before you think about combining your finances, make sure you have an open and in-depth conversation. Start off by setting aside a quiet hour or so with no distractions (including phones) so you can lay out your financial background and spending habits upfront.You might want to prep for your chat by creating a list of your own incomings and outgoings, so you have a clearer picture ahead of time. Maybe you already have your own budget you want to share too.Top tip: Remember to keep in mind that you’re both different people with individual lifestyles, so talk about spending rules for each other that are fair to avoid arguments down the line.

Great, what Savings account do you need?

Radio 2 Radio 1

Radio 2 Radio 2

Radio 2 Radio 3

Radio 2 Radio 4

Radio 2 Radio 5

Radio 2 Radio 6

Great, what loans do you need?

Radio 3 Radio 1

Radio 3 Radio 2

Radio 3 Radio 3

Radio 3 Radio 4

Radio 3 Radio 5

Radio 3 Radio 6

How much do I need to save for a mortgage deposit?

If you’re a first-time buyer you’ll probably need to put down at least a 5% deposit, but this depends entirely on your lender.

Larger deposits mean your interest rates, and mortgage payments are likely to be lower too so if you can save more than 5%, it could pay off for you in the long term – now that’s got to be a bonus.

Test Generic content RTE

Radio 1 Help Customers


If you think your card has been lost or stolen, you should let us know straight away using Online Banking or our Mobile Banking App.

Using Online Banking:

Log in to Online Banking, click on the arrow to expand your account and open the 'Your Card' feature by clicking the 'More' button.From there you'll be able to report it either lost or stolen, where we’ll block and cancel your card and send you a new one within 7 days.If you have any additional card holders, they’ll also get a new card - so be sure to let them know.

Subheader

Radio 1 Radio 2This is a generic content text

Radio 2 Radio 1