If your gambling is affecting your finances, we can support you in changing things. We’re here to help if you’re ready to get in touch. We’ve helped a lot of customers who are worried about their gambling – Derek is just one of many.
Derek started to realise things were getting out of hand
Derek has a good job and has always been a sports fan. He often goes to the football and enjoys putting on an accumulator. But over time, he found himself betting on sports he didn’t have much of an interest in. It was becoming more about the gambling than the sports.
Soon he was using his rent money to gamble, was becoming distracted at work, and his friends were starting to notice a change in him. When he asked a friend to borrow some money to cover his rent, his friend asked if it was time he got some help with his gambling. At Gambler’s Anonymous someone suggested he get in touch with the companies he was in debt with.
He said he felt embarrassed to call us
Derek called us and spoke to our Customer Support Team. Like many people we talk to about gambling, he said he was embarrassed about his situation. We told him that everyone says this, and we were just glad he made the call so we can discuss his options.
How we helped Derek
After talking about his circumstances, we went through a budgeting exercise to help us agree an affordable repayment plan. Derek understood that entering a repayment plan would affect his credit score. Now he’s paying an affordable amount to repay his debt, he’s on top of his everyday bills, and is getting the support he needs.
How we can help you
If your gambling is affecting your finances, we can support you in changing things. We’re here to help if you’re ready to get in touch. We’ve helped a lot of customers who are worried about their gambling – Derek is just one of many. Just call our Customer Support Team on 0345 301 4971 or 0345 030 3188 if you only have Insurance with us.