Tesco Bank Cookie Policy

Your choices when it comes to cookies

    Manage your cookie preferences

    All cookies, with the exception of essential cookies, can be switched on or off at any time.

    Please note:

    • Your Tesco Bank website cookie consent preferences are specific to the device and browser you are using at the time of consent.
    • So, if you visit using a different browser you will need to set your cookie consent preferences again.
    • Likewise, if you visit using a different device you will need to set your cookie consent preferences again.
    • If you clear your cookies you will need to set your cookie consent preferences again (as cookie consent preferences are stored in a cookie).
    • You can amend your cookie consent preferences at any time by visiting this page.
    • You can also amend your general cookie preferences via your browser settings.

    Want to change your cookie choices?

      How we use cookies

      We and our partners use cookies and similar technologies, such as tags and pixels (“Cookies”) to:

      • operate our website effectively and securely;
      • personalise and improve your customer experience as you use our websites and app;
      • provide you with relevant online advertising.

      Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognised when you are using a particular website or mobile app. Cookies help to provide important features and functionality and to improve your customer experience. Cookies can also be used help us to detect fraudulent activity and prevent security breaches. We record data about your device within the cookie.

      We use both session and persistent cookies. Session cookies are placed onto your device for the duration of your visit to a website and are deleted when you close your browser. Persistent cookies are placed onto your device and remain in place after you leave our website until the cookie expires.

      Visit the All About Cookies website for more information about how cookies work

      Cookies used across the Tesco Bank website fall into the following categories:

        Essential

        Essential cookies are necessary for our website to work properly and to maintain security and privacy. For example, we use cookies as part of our security measures to protect our website, to remember cookie preferences, to manage site errors and log ins.

          Management

          These cookies are strictly necessary. We don’t allow you to turn off these cookies because we can’t provide our website services without them.

            What they are

            Tesco Bank
            Tesco Bank place cookies on your device to allow you to navigate around our website and ensure your data security is maintained when you browse, apply and service your accounts.

            Ensighten
            Ensighten provides our cookie consent solution and sets cookies to remember your preferences as you browse our website.

            Standing on Giants
            Standing On Giants hosts the Tesco Bank Your Community pages. To ensure this website works, Standing on Giants needs to set cookies to allow you to navigate around this website.

              Advertising

              Advertising cookies are used to help show you more relevant adverts by personalising what you see. We advertise Tesco Bank products and offers when you visit other websites, using these cookies.

              Companies that we partner with may use the cookie data for their own advertising purposes.

                Management

                We will ask for your consent before setting these cookies. You can change your cookie preferences at any time by going to manage my cookies.

                  What they are

                  DoubleClick
                  DoubleClick is advertisement serving technology and used by us to track digital marketing activities. It is also used to help optimise our marketing by showing you the most relevant advertising content based on your interactions with our website.

                  Google Analytics
                  Google Analytics allows us to measure Google Search usage and to analyse and optimise website landing pages and our visibility on search engines. It is also used to improve advertising by showing you the most relevant advertising content based on your interactions with our website.

                  Mediacom/Facebook
                  Mediacom are an agency that support us in display advertising via Facebook. Mediacom use Facebook cookies to show online advertising that is linked to your online browsing habits. View Facebook cookie policy

                  Mediacom/Twitter
                  Mediacom are an agency that support us in display advertising via Twitter. Mediacom use Twitter cookies to show online advertising that is linked to your online browsing habits. View Twitter cookie policy

                  YouTube
                  Certain pages on our website link to the Tesco Bank channel and YouTube cookies are deployed as part of the linking process. Please visit the YouTube website for details of their cookie policy. View YouTube cookie policy

                  Bing
                  Bing set cookies on certain pages of our website. These cookies are used for search engine optimisation purposes and to allow relevant pay per click advertising offers to be presented when using this search engine.

                  Xaxis
                  Xaxis uses cookies to trigger and improve display advertising by showing you the most relevant advertising content based on your interactions. They are also used to measure the performance of advertising campaigns.

                  Amobee
                  Amobee uses cookies to trigger and improve display advertising by showing you the most relevant advertising content based on your interactions with our website and your browsing habits online. They also help measure the effectiveness of advertising campaigns.

                  Verizon
                  Verizon uses cookies to activate and improve display advertising by showing you the most relevant advertising content based on your on-site actions.  They also help measure the effectiveness of advertising campaigns.

                    Measurement

                    Measurement cookies help us measure how our customers use our site. They tell us how different parts of our worksite are working and help us improve our service to you.

                      Management

                      We will ask for your consent before setting these cookies.

                        What they are

                        Adobe Analytics
                        We use Adobe Analytics technology to measure website traffic and performance. A copy of the Adobe Analytics data is hosted with our partner Aquila Insight. They help us run additional analysis on the performance of digital marketing. Aquila Insight retain this data for a maximum of 25 months.

                        Decibel
                        The Decibel technology is used to better understand how users interact with different aspects of our website. The purpose of the data collected is to help us make decisions about website design and technical improvements.

                        KPMG Nunwood
                        We partner with KPMG Nunwood to collect website user and customer experience feedback. The data collected is used to help us make decisions about improvements to our website and app.

                        Optimise
                        We use Optimise to measure sales through sites offering incentives such as discounts and cashback, to enable us to honour these.

                        Site Improve
                        Site Improve helps us to measure the content quality of our website.

                        IOvations
                        We use iOvations for fraud detection and prevention to protect us and our customers.

                          Experience

                          Experience cookies are used to support our website design tests and to give you a more personalised experience by enabling us to display content that is relevant to you.

                            Management

                            We will ask for your consent before setting these cookies.

                              What they are

                              Maxymiser
                              We use the Maxymiser technology to test web pages and designs and to serve personalised content to customers.

                                Some of our products are operated by our partners and a new cookie notice will appear as you move onto our partner’s site. Please make sure you read their privacy and cookie policy as they might not use cookies in the same way as we do, and your cookie preferences recorded with us will not be passed over. Examples are Pet Insurance (operated by Royal Sun Alliance) and Travel Money (operated by Travelex).