Helpful contact information for box insurance

Contact us by phone

Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm.

Contact us by phone

How can we help?

Contact details

For queries and changes to your insurance policy or any add-on products

    Queries about your credit agreement

      Breakdown assistance

        Key Cover claims

          Complaints about your Tesco Bank Box Insurance

            In-tele-box installations

            If you need to make an appointment to have an in-tele-box fitted to your car

              If you're using a text phone via the Text Relay service simply add 18001 to the start of each phone number.

              *This number may be included as part of any inclusive call minutes provided by your phone operator.

              Existing box insurance customer?

              More help and useful information is available on our existing customer page, including copies of your policy documents.