Using Online Banking for current accounts

So, you'd like to know more about managing your Tesco Bank accounts online? If you haven't done so already, first check out our other videos that show how to register and log in.

From the Online Banking Overview screen choose the account you'd like to manage.

If you have a new current account, the first thing you need to do is activate your card. You need to enter the last four digits of your long debit card number to do this.

At the Account Overview screen, click on the name of the account. You can see a list of your recent transactions and manage your account by moving your money or applying for an overdraft. It's all available on the left of your screen.

If you need to apply for or manage your overdraft you can do this from this page. If you don't have one already you can simply click 'Apply For An Overdraft' and tell us the limit you'd like. Or if you already have an overdraft with us, you can request to reduce or increase the amount. We'll give you a decision and update your account straight away.

Switching other accounts to Tesco Bank is a simple process - just click 'Switch an Account'.

For the next part, it's a good idea to have an old bank statement handy, as well as the account's debit card, if it has one. There are two options here.

First...

Choose the Current Account Switch Service and we'll transfer your payment arrangements and close your old account. Once your debit card is up and running, the switch takes just seven working days.

Second...

Choose our Payment Transfer Service. This won't close your old account. We'll only switch your bill payments, standing orders and Direct Debits. All you have to do is enter your old account number and sort code. Switching a joint account? Then we'll ask for your partner's debit card details as well. If you've got a debit card, enter that number too, along with the expiry date.

To proceed, click 'Continue'. There's some things you'll need to check and agree to on the next page before you move on. You'll then have a chance to check all your information.

Something not quite right? Just press 'Edit' to go back and change it.

Forgotten your PIN? No worries, just request a PIN Reminder, enter the last four digits on the front of your card and we'll send you a PIN by post.

Your Document Store is a very handy place; from statements to letters, most of your important documents can be found here. From the drop-down lists, simply choose the account you'd like to view and select one of the options.

Even better, you can also search within a range of dates. Click 'Filter' and you'll see a list of the documents you've selected.

Your Alerts help you keep track of your accounts. For alerts to work, we need your mobile number and/or your email address. Check to make sure we've got the right details.

There are two types of alert. Balance Alerts are for Savings and Current Accounts.

Balance alerts let you choose an upper and/or lower balance. We'll send an alert when your account hits one of those limits. Paid and Unpaid Transaction Alerts are just for Current Accounts. We'll send these to warn you if you don't have enough money in your account to cover a payment.

You can choose to receive alerts by SMS or email, depending on your preferences.

We'll try to send you an alert on the morning a payment is due. You'll then have until 5pm that day to put money into your account and cover the amount due.

For further details about managing payments and transactions see our Payments and Transactions video.