Using Online Banking for current accounts
It’s easy to manage your current account with Online Banking. Find out how to get started.
Online Banking Overview
When you login, you will see the Online Banking Overview page which will show all of your Tesco Bank accounts.
By clicking on your Current Account you’ll be taken to your transactions to see more detail about your account. From here you can select ‘Manage account’ where you can then:
- Set up a payment or transfer
- View your account details
- Manage alerts
- Request an overdraft
- Switch from another bank account
Manage your details and documents
Your Account Overview lets you view all your savings, loan and current accounts in one place and make some changes to all these accounts at the same time, such as:
- Change your address, email and contact phone numbers
- Update your Tesco Clubcard number
- View all your statements and other account documents
- Choose the format of your account documentation
Payments and transactions
In our Online Banking you can choose to move money in and out of your account with ease. From your account overview, choose your current account and then select ‘Manage account’ in the top right hand corner.
Move Money Out lets you pay people or bills in the UK and abroad. If you've moved money to someone before, it's easy to do it again, and if you’re looking to pay someone new then all you’ll need to know is their name, sort code and account number. You can also add a reference so both of you know what the payment is for.
You can also amend or delete Standing Orders and one-off Payments to move money in to your account.
Managing your alerts
To set upper and/or lower balance alerts log in to Online Banking and select Manage account from the Online Banking Overview.
Select Manage alerts from the Your alerts section on the Account Overview. Ensure your contact details are up to date and, if you have more than one account, choose the account you want to update from the drop-down menu, then Manage alerts.
Choose how you want to receive alerts (either by email or SMS) and set the balance limits you want in whole pounds, for example 100 or 1000, then choose Continue.
Requesting an overdraft in Online Banking
A Tesco Bank overdraft gives you access to a little extra cash when you need it. You can apply when you open your current account, or later in Online Banking if you prefer. Either way, we'll give you a decision straight away.
Log in to Online Banking and select Manage account from the Online Banking Overview. Select Apply for an overdraft from Your account preferences and enter the overdraft amount you'd like to apply for, then choose Submit.
We'll let you know the amount of the arranged overdraft we'll offer you. (Please note that this may be less than the amount you applied for).
If you want to accept the overdraft offer, read and confirm you've read the important information, then choose Submit.
You have the flexibility to change your overdraft limit. To change your overdraft limit, select Your account preferences within Manage arranged overdraft. Enter the new overdraft amount you want to change to, then choose Submit.
Our online switching service
The Current Account Switch Service makes it simple to move from your existing bank. You can request a switch using Online Banking once your debit card is activated, and it takes just seven days - guaranteed.
To switch after your account is open, log in to Online Banking and select Manage account on the Online Banking Overview. Select current account, or the account nickname, above the account number and sort code on the Account Overview. Select Switch an account from Your account preferences.
Enter the details for your old current account, then Continue.
Read both the Current Account Switch Agreement and the Account closure terms and conditions, check the boxes to confirm you agree to these and then choose Continue.
Check and Confirm the switch details are correct.
Also in Online Banking help
Help managing your accounts
If you'd rather speak to someone, that's not a problem. Call our UK-based customer service team on 0345 300 3511* or add 18001 for Typetalk. Our technical helpdesk lines are open 8am to 10pm, seven days a week.
*This number may be included as part of any inclusive call minutes provided by your phone operator.