Your Terms and Conditions

On this page you will find copies of the Terms & conditions and Rates & fees which apply to your current account today. We’ve also listed all our notifications we send you when we make changes.

What documents are you looking for?

When did you open your account?

These are the terms that apply today. If you want to know how they are different from when you opened your account, you can see all the notifications we've sent you by clicking the button above.

These are the terms that apply today. If you want to know how they are different from when you opened your account, you can see all the notifications we've sent you by clicking the button above.

Contact us – we’re here to help

You may find your query has already been solved in Your Community, a place to search for answers and find support, as well as ask questions and share knowledge with other customers.

We're here to talk to you on the phone 24 hours a day, seven days a week, from here in the UK.