Help with money worries caused by a relationship ending

The end of a relationship can be difficult, both emotionally and financially. If you’ve separated from a partner, divorced, or are experiencing changes to shared finances, you may be concerned about managing bills and credit repayments.

If changes in your relationship are affecting your finances, we're here to help and support is available when you need it.

How a relationship breakdown can affect your finances

You may benefit from additional support if you are:

• managing household bills on a single income
• covering costs that were previously shared
• moving out of a shared home
• dealing with legal and administrative costs
• finding it difficult to keep up with payments

How Tesco Bank can support you

We understand that the end of a relationship can affect your finances and may be difficult to talk about. Our colleagues are trained to support customers in sensitive situations and will listen with empathy and understanding.

Many customers contact us as soon as they know their financial circumstances are changing.

Getting in touch early can help us understand your situation and discuss the support that may be available. Depending on your needs, we may be able to support you by:

• helping you understand the money going in and out of your account
• discussing your options if you are finding it difficult to keep up with payments
• offering more time to make payments or temporary breathing space, where appropriate
• explaining how support arrangements may affect your credit file

If we agree a support arrangement, we'll review your circumstances at the appropriate time.

If your financial situation improves, we’ll talk to you about returning to your usual payment arrangement.

If you're still adjusting to changes in your circumstances, we'll continue to work with you to understand your situation and explore any further support that may be available.

Find out more about the ways we can support you with your money

Managing money day-to-day

If you’re finding it harder to manage your finances while dealing with the end of a relationship, it may help to:

• review your monthly budget and essential spending
• check which bills, debts and financial commitments are in your name
• update any changes to your income and outgoings
• prioritise essential household bills and living costs
• contact lenders and creditors early if you're worried about making payments
• seek independent legal or financial advice if required

Taking action early can help you feel more in control of your finances and reduce some of the stress that can come with change.

Need support?

If changes in your relationship are causing money worries or making it difficult to keep up with your payments, please get in touch. We’ll listen without judgement and work with you to find the right support.

Call our Financial Assist team on 0345 301 4971*.

*This number may be included as part of any inclusive call minutes provided by your phone operator.