Helpful contact information for credit cards
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Contact us by phone
Our customer service lines are open 24 hours a day, seven days a week. For Online Banking and Mobile Banking App help, our technical helpdesk lines are open 8am to 10pm, seven days a week.
|How can we help?||Contact details|
|Lost or stolen card, or suspected fraud (calling from the UK)||0345 300 4278*|
|Lost or stolen card, or suspected fraud (calling from overseas)||+44 1268 50 80 27|
|Credit cards customer services||0345 300 4278*|
|Credit cards customer services – using a Textphone (minicom)||0345 671 0676*|
|Apply for a credit cardYou can also apply online||0345 300 4278*|
|Online Banking and Mobile Banking App help||0345 300 3511*|
|Online Banking and Mobile Banking App help – using a Textphone (minicom)||0345 671 0674*|
|Online Banking and Mobile Banking App help – using Typetalk||18001 0345 300 3511*|
|Make a claim against your payment protection insurance (PPI)||0344 543 1036*|
|Identity Protection claims and queries|
To use this service you need to have an Identity Protection policy with CPP
|0344 848 4277*|
|Card Protection Plan|
Card protection by CPP is no longer available for sale on Tesco Bank products. If you are an existing Tesco Bank customer with a card protection product provided by CPP, please consider whether this is still suitable for you and contact CPP directly with any queries on 0344 848 2914.
|Customers in financial difficultyVisit our financial difficulty page for more information||0345 301 4971*|
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Write to us
Tesco Bank Credit Card Operations, PO Box 27028, Broadway One, Glasgow, G2 9FT
Existing credit card customer?
More help and useful information is available on our existing customer page
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