Help for existing credit card customers
Managing your credit card has never been easier, with our convenient and simple-to-use Online Banking and Mobile Banking App. If you do need to give us a call, that’s not a problem. We're here to talk to you 24 hours a day, seven days a week, from right here in the UK.
Useful information
Our Mobile Banking App
Manage your money and make payments on the go with our Mobile Banking App. We have a range of features, including being able to view your pending transactions as you spend, and even set up and manage your Direct Debit payment.
Ways to bank with us
Award-winning Mobile Banking App
The convenient way to stay in control of your money, on the go.
Easy-to-use Online Banking
Not registered yet? You’re only a few simple steps away.
Friendly UK-based customer service
Our customer service teams are here to help on the phones and on social media too.
Premium Credit Card customer?
For a reminder of the rewards you and your family can take advantage of, plus helpful information on using your benefits, visit our Premium Credit Card customer page.
Important information
Collecting Tesco Clubcard points
How to collect points with your Tesco Bank Credit Card
It's simple: use your Clubcard Credit Card wherever you see the Mastercard logo. You'll collect points on almost everything you buy.
- For the Premium Credit Card you collect 1 point for every £1 spent (£1 minimum) in Tesco and 1 point for every £4 spent (£4 minimum) outside Tesco in each purchase transaction
- For all our other credit cards* you earn 1 point for every £4 spent (£4 minimum) in Tesco and 1 point for every £8 spent (£8 minimum) outside Tesco in each purchase transaction
- There are some products at Tesco you can't collect points on. Find out more about collecting points at the Tesco Clubcard website. Clubcard points also can’t be collected on Tesco Travel Money purchases
- You must have available credit
- Earn rates are subject to change
- The Clubcard scheme is administered by Tesco stores, who are responsible for fulfilling points
*Business Credit Card customers do not collect points. Bonus Credit Card customers do not collect the extra 1 point for using the credit card.
Get more from your Clubcard vouchers
Get more from your Clubcard vouchers
Every 3 months your points are turned into Clubcard vouchers. These can be used to save on your shopping in Tesco and across a wide range of Clubcard Reward Partners for eating out, family fun days or hotel breaks and travel.
Contact us – we’re here to help
Our UK teams are here for you 24 hours a day, seven days a week. Yes, even Christmas day.