15% online discount when you buy Standard or Extra cover
If you're a new customer you get a 15% discount when you buy Standard or Extra cover online. Subject to a minimum premium. Tesco Pet Accident & Injury Insurance is excluded.
Why choose Tesco Bank Pet Insurance?
Got a question about your cover? Our UK-based contact centre is here to help. We are open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-5pm.
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Making a claim?
Find out what you need and what to expect when you make claim.
Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.
Our statistics on claims
Customer satisfaction statistics
Over 90% of customers are very satisfied or satisfied with the claims service they received. Based on the Tesco Bank Pet Customer Satisfaction Monitor October 2013 – October 2014.
Claims processing statistics
We process 95% of claims within 5 days. Based on data from the Tesco Bank Pet Insurance Customer Satisfaction Monitor between January 2014 – January 2015.
Pet Travel Cover
Travelling with your pet
The United Kingdom Government Pet Travel Scheme (also known as PETS) allows you to take your pet temporarily to certain countries and return to the UK without the hassle of putting them into quarantine.
Tesco Bank Pet Insurance offers Pet Travel Cover with the Standard or Extra cover levels, when you travel to any country covered by the PETS scheme. It will cover you for repeating a worming treatment or emergency vet fees abroad. We'll also pay if you lose your pet passport, or it is stolen or destroyed or if the microchip fails and you have to put them into quarantine. The Accident & Injury cover level doesn't include this cover.