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Help for existing life insurance customers

Whatever you need to know or do, our UK-based customer service teams are here to help. Call us if you need to make a claim, make a change to your policy, such as updating your address, or if you have any questions about your cover.

Make a claim

If you need to talk to us about a new or existing claim then please give us a call.  You can visit our claims page beforehand to make sure you have everything you need before picking up the phone.

Need to update your policy?

Things change, and that’s why we’ve made it as simple as possible for you to amend details on your policy.  Give us a call, and our UK-based customer service teams will help guide you through the process.

Discover Your Community

You may find your query has already been solved in Your Community, a place to search for answers and find support, as well as ask questions and share knowledge with other customers.