Online banking

Help for existing savings customers

Manage your savings with our convenient and straightforward Online Banking and Mobile Banking App. Our friendly, UK-based customer service team are also available to answer any questions you might have.

Our Mobile Banking App

Manage your savings on the go with our Mobile Banking App. We have a range of features allowing you to add new payees in seconds, and move money in and out of your savings accounts quickly and easily.

Ways to bank with us

Savings interest rates

How much interest has my account earned?

A certificate of interest, sometimes known as a tax certificate or an annual summary of interest, is a statement showing how much interest you have earned on an account during the tax year.

Following the Government’s introduction of the Personal Savings Allowance, we will no longer deduct tax from your interest earned.

The current tax rules are subject to changes by HM Revenue & Customs and the value of tax benefits depends on individual circumstances.

Our interest rates

We'll always keep you up to date with any changes to your interest rate by either writing to you or emailing, so it's important to keep your information up to date.

Cash ISA customers

Your tax-free allowance

The new tax year began on Wednesday 6th April 2016, which means new ISA subscription limits are available. You can make the most of your new tax-free allowance now.

Subscription limits for tax year 2016/17

  • Cash ISA – £15,240
  • Junior Cash ISA – £4,080

The current rules for ISAs are subject to change by HM Revenue & Customs and the value of tax benefits depends on individual circumstances.

Transfers in

If you want to move your money from a Cash ISA or a Stocks and Shares ISA with another provider to your Tesco Bank Cash ISA, you can do this via the ISA transfer process. This transfer process is offered by Tesco Bank and most other providers and will ensure your money remains tax free.

You can transfer in:

  • All of your current year's subscriptions (money paid in) held within a Cash ISA or Stocks and Shares ISA. You can then make further subscriptions to your new ISA in the same tax year, as long as you don't exceed your annual allowance.
  • All or part of any subscription made in previous tax years.

You can't subscribe to more than one Cash ISA and one Stocks and Shares ISA in a tax year; however, you can hold multiple Cash ISAs and Stocks and Shares ISAs as long as they are from different tax years.

If you have a Tesco Bank Fixed Rate Cash ISA you can only make transfers to it within 30 days of opening.

Other providers may have restrictions or charge a fee on transfers, so you should always check this with them before transferring money to or from another provider.

Alternatively, you phone us on 0345 678 5678* to find out more.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Transfers out

You can transfer your Tesco Bank Cash ISA to:

  • Another Cash ISA or Stocks and Shares ISA held with another provider or;
  • A different type of Tesco Bank Cash ISA

If you choose to do this you must transfer all of the funds held in your Account.

If you would like to transfer your money to another ISA provider, you will need to ask the new provider and they will arrange everything with us.

Other providers may have restrictions on transfers, so you should always check this with them before transferring money to another provider.

Note for Tesco Bank Fixed Rate ISA Customers:

If you would like to transfer your Tesco Bank Fixed Rate Cash ISA to another ISA before the end of your fixed rate term, we will charge a fee equal to 90 days interest on the balance of your account.

If your account has matured, we will not charge you a fee for making a transfer.

Fixed Rate Saver customers

Is your fixed rate saver term coming to an end?

When your Fixed Rate Saver is due to reach the end of its term, we’ll write to you 30 days beforehand to remind you, and again when your account matures.

You will have the option to re-invest your balance into a new Fixed Rate Saver, switch to one of our savings accounts or withdraw your funds. To find out what products we have available, or to exercise any of your options, please call us on 0345 678 5678*.

If we don’t hear from you, your funds will continue to attract interest, at the rate of 0.75% AER (variable) until we receive your instructions.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Your current interest rate

To check the current rate of interest on your Fixed Rate Saver, either:

  • Log on to online banking where your current interest rate will be displayed
  • Call us on 0345 678 5678*
  • Check your most recent statement, which is issued annually, based on the date on which you made your deposit

Please note, you will need to have registered for online banking or have security in place for telephone banking. If you haven’t arranged this, our advisers will be happy to help guide you through the process.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Contact us – we’re here to help

Have a question or need help with something? Our friendly, UK-based customer service team is here to help.