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Helpful contact information for travel insurance

Contact us by phone

Our customer service lines are open Monday to Friday 8am-8pm, Saturday 9am-4pm and Sunday 10am-5pm. Our claims line and medical emergency helpline are open 24 hours a day, seven days a week.

How can we help?Contact details
New quotesYou can also get a quote online0345 293 9474*
Customer services0345 293 9475*
Customer services – using Typetalk18001 0345 293 9474*
24-hour claims lineVisit our claims page for more information0345 677 7555*
24-hour medical emergency helpline (USA & Canada)011 44 23 8064 4633
24-hour medical emergency helpline (Europe and anywhere else in the world)+44 23 8064 4633
Update your policy with a medical condition0345 293 9475*
Renew your policy0345 293 9476*

Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Write to us

Tesco Travel Insurance, Prospect House, Trentham Lakes North, Stoke on Trent, ST4 4TW

Existing travel insurance customer?

More help and useful information is available on our existing customer page, including copies of your policy documents.