Online banking

Helpful contact information for current accounts

Quick answers on Your Community

Get in touch on social media

Twitter

Follow us on Twitter to see our latest updates and tweet us with your questions, feedback and suggestions

Facebook

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Contact us by phone

Our customer service lines are open 24 hours a day, seven days a week. For Online Banking and Mobile Banking App help, our technical helpdesk lines are open 8am to 10pm, seven days a week.

How can we help?Contact details
Current account customer services0345 835 3353*
Current account customer services – using a Textphone (minicom)0345 366 6471*
Lost or stolen card, or suspected fraud0345 835 3353*
Calling from overseas+44 141 278 6081*
Online Banking and Mobile Banking App help 0345 300 3511*
Online Banking and Mobile Banking App help – using a Textphone (minicom)0345 671 0674*
Online Banking and Mobile Banking App help – using Typetalk 18001 0345 300 3511*
Customers in financial difficultyVisit our financial difficulty page for more information0345 301 4971*

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Write to us

Tesco Bank, PO Box 17430, Edinburgh, EH12 1HZ

Depositing a cheque by post?

Just fill in the payment details on one of the pay-in slips at the back of your cheque book and send the slip along with your cheque to: FREEPOST RTGU-ULZJ-XYTK, Tesco Bank, PO Box 4943, LANCING, BN11 9YL

Existing current account customer?

More help and useful information is available on our existing customer page

Important information

Social media

Please ensure you have read our house rules before you engage with us via Twitter or Facebook.

By clicking on any of the above links relating to Twitter or Facebook, you will leave the Tesco Bank website and be taken to twitter.com, or facebook.com. These sites are not affiliated with Tesco Bank and may offer a different privacy policy and level of security.

While we take full responsibility for the content we post on these sites, Tesco Bank is not responsible for and does not endorse, guarantee or control content, availability, viewpoints, products or services that are offered or expressed on them.

Tesco Bank does not send tweets, emails or messages requesting you to confirm, update or disclose your confidential banking information.