Helpful contact information for car insurance
Simple ways to get the help you need
Quick answers on Your Community
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Contact us by phone
Lines are open Monday to Friday 8am-9pm, Saturday and Sunday 9am-5pm.
|How can we help?||Contact details|
|For queries and changes to your policy or any additional cover||0345 246 2895*|
|For queries and changes to your policy or any additional cover – using a Textphone (minicom)||18001 0345 246 2895*|
|Get a quoteYou can also get a quote online||0345 366 8631*|
|Making a claimVisit claims page|
|Key Cover claims||0345 366 0228*|
|Breakdown assistance||0800 003 001|
|Calling from a mobile phone||0113 209 3098|
|ComplaintsMore on car insurance complaints|
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Existing car insurance customer?
More help and useful information is available on our existing customer page, including copies of your policy documents.
Tell us when you’re due for renewal
We're giving away 75 Clubcard points!
Just tell us your car, home or pet insurance renewal month, or all three, on our Renewals website so that we can contact you at the right time with our latest offers and deals.
If you're a Clubcard customer, you will get 75 Clubcard points if you enter your dates by 31 August 2016. Simply enter your Clubcard number on our Renewals website. Conditions apply.
Find out more on our Renewals website and to see our full terms and conditions.
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