Online banking

Help with security and fraud enquiries

Tesco Bank will never ask you to disclose your security information through email or SMS. If you think your Tesco Bank details have been compromised please get in touch straightaway.

If you think you've received a fraudulent email, before deleting it, please forward it to the email address below - remember, do not add any personal details to this email before sending to us. Similarly, if you think you've received a fraudulent text message, please take a screen shot and email it to us at phishing@tescobank.com

If you have accidentally responded to a phishing email, please contact us immediately on the relevant number below.

Online Banking - 0345 300 3511*

Current account and credit card lines are open 24 hours a day, 7 days a week. Savings and loan lines are open 8am - 10pm Monday to Friday, and 9am - 5pm Saturday to Sunday.

Mobile Banking - 0345 300 3511*

Current account and credit card lines are open 24 hours a day, 7 days a week. Savings and loan lines are open 8am - 10pm Monday to Friday, and 9am - 5pm Saturday to Sunday.

Current accounts - 0345 835 3353*

You can contact us 24 hours a day, 7 days a week.

Credit cards - 0345 366 1281*

You can contact us 24 hours a day, 7 days a week.

Savings - 0345 678 5678*

Our lines are open Monday to Friday 8am to 10pm and Saturday and Sunday 9am - 5pm.

Loans - 0345 600 6016*

Our lines are open Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 5pm.

Mortgages - 0345 051 8446*

Our lines are open Monday to Friday 8am to 9pm and Saturday 9am - 4pm.

Insurance - 0345 671 5679*

Our lines are open Monday to Friday 8am to 9pm, Saturday 9am - 5pm, Sunday 9am - 5pm.

Calls may be recorded.

* This number may be included as part of any inclusive call minutes provided by your phone operator.