Pet Insurance

Choose Tesco Bank Pet Insurance for a saving not to be sniffed at, with a guaranteed Clubcard member discount and 24/7 access to vetfone™

    Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Ltd.

    Guaranteed discount for Clubcard members

    Whether you’re a new customer or renewing your cover this year, you’re guaranteed a Clubcard discount.

    All you need to do is tell us your Clubcard number when you get a quote.

        Why choose Tesco Bank Pet Insurance

        vetfone™ included on all plans

        Unlimited 24-hour phone and video support from vetfone™, provided by Vetsdirect Ltd.

        Direct payments to vets

        We can pay claims direct to your vet, if they’re happy to receive direct payments. Excesses will apply.

        9/10 claims settled

        January to December 2023.

        Before you get your Pet Insurance quote

        Information on how we collect and use your personal data (including profiling and automated decisions) and your rights under data protection laws are in our privacy notice. Data may be obtained from and shared with the wider Tesco Group and fraud prevention agencies.

          We know how important it is to give your dog or cat the protection they deserve. That's why we have a range of cover levels to help suit your needs and budget.

            Pet insurance you can trust

            Trusted by pet owners

            Over 300,000 people already trust Tesco Bank Pet Insurance.

            Moneyfacts 5 star rated

            For Standard, Extra, and Premier Cover policies.

            Defaqto 5 star rated

            For Premier Cover policies with £4,000 or more vet fees.

            Compare our levels of cover

            Compare our levels of cover

            Standard

            Extra

            Premier

            Vet fees limit

              £3,000

                £4,000 or £7,500

                  £2,000, £4,000, £7,500 or £10,000

                    Time limit for vet fees cover

                      12 months

                      from the first date of treatment, or until the vet fees limit is used up, whichever happens first, if your policy is renewed and there is no break in cover and your premiums are paid.

                        Lasts until the vet fees limit is used up for each accident or illness, if your policy is renewed and there is no break in cover and your premiums are paid.

                          Vet fees limits are per year and are reinstated annually, if your policy is renewed and there is no break in cover and your premiums are paid.

                            Dental cover as the result of an accident

                                Yes

                                as the result of an accident

                                    Yes

                                    as the result of an accident

                                        Yes

                                        plus additional illness and injury cover if yearly check-up and any recommended treatment undertaken

                                          Lost pet cover

                                          towards the cost of trying to find your pet

                                            Up to £1,000

                                              Up to £1,000

                                                Up to £1,000

                                                  Cover for accidents and injuries

                                                      Yes
                                                        Yes
                                                          Yes

                                                          Cover for illness

                                                              Yes
                                                                Yes
                                                                  Yes

                                                                  24hr access to the vetfone™ helpline - unlimited free telephone and video calls. 0800 197 4949

                                                                      Yes
                                                                        Yes
                                                                          Yes

                                                                          Saying goodbye

                                                                          towards the cost of putting your pet to sleep and their burial or cremation

                                                                            Up to £200

                                                                              Up to £200

                                                                                Up to £200

                                                                                  If you’re unwell

                                                                                  the cost of your pet being looked after if you unexpectedly need to go into hospital for more than 4 days

                                                                                    Up to £1,000

                                                                                      Up to £1,000

                                                                                        Up to £1,000

                                                                                          Pet travel cover

                                                                                          for vet fees within the EU under the Pet Travel Scheme

                                                                                            Up to your vet fees limit

                                                                                              Up to your vet fees limit

                                                                                                Up to your vet fees limit

                                                                                                  Death from accident or illness

                                                                                                  we will refund the price you donated for them (excluding pets over 9 from illness)

                                                                                                    Up to £1,500

                                                                                                      Up to £1,500

                                                                                                        Up to £1,500

                                                                                                          Complementary treatments

                                                                                                          such as physiotherapy, homeopathy or hydrotherapy on the advice of a vet.

                                                                                                              Yes
                                                                                                                Yes
                                                                                                                  Yes

                                                                                                                  Pets must be at least eight weeks old when cover starts and any pre-existing injuries and illness are not covered. Exclusion periods for injury and illness apply. Certain breeds of cat and dog are also not covered. Monetary limits, excesses and exclusions apply, see the policy documents for full details.

                                                                                                                  It's important you budget for renewal prices to increase as your pet gets older.

                                                                                                                  Like us, as pets get older, sadly they're more likely to get ill. In fact, our claims data shows that the cost of looking after your pet's health doubles every four to five years. That's why your renewal price increases each year, and your excess may increase when your pet turns 8.

                                                                                                                  A claim being paid also increases the chance that a future claim will be made and can therefore also cause your renewal price next year to double.

                                                                                                                  How much they go up is different for everyone and depends on things like your pet's breed, their age and health, and there is no limit to how much your renewal price can increase over time.


                                                                                                                    Talk to us through Live Chat

                                                                                                                    Ask a general question about your quote or policy, make changes and payments or chat to us about your renewal. We're open Monday to Friday 8am-8pm and Saturday 9am-5pm


                                                                                                                    Multi-pet discount

                                                                                                                    Insure multiple pets and get a discount on each additional pet you add to a policy when you buy Standard, Extra and Premier cover.

                                                                                                                      Guaranteed discount for Clubcard members​

                                                                                                                      Whether you’re a new customer or renewing your cover this year, you’re guaranteed a Clubcard discount. All you need to do is tell us your Clubcard number (if asked), when you get a quote.

                                                                                                                        How to make a claim

                                                                                                                        Find out what you need and what to expect when you make a claim

                                                                                                                        Flexible policy benefits

                                                                                                                          Up to £2,000,000 on third-party liability costs

                                                                                                                          Sometimes our dogs can cause a little too much mischief. With Tesco Bank Pet Insurance, you could be covered for compensation claims if your dog injures another person or damages somebody’s property. There's an excess for property damage.

                                                                                                                            Pay monthly and spread the cost

                                                                                                                            You can spread the cost of your policy by paying monthly by Direct Debit – and the great news is, it doesn't cost you more.

                                                                                                                              With Tesco Bank Pet Insurance, you'll also receive the following benefits...

                                                                                                                              Travelling with your pet – The United Kingdom Government Pet Travel Scheme (also known as PETS) allows you to take your pet temporarily to certain countries and return to the UK without the hassle of putting them into quarantine.​

                                                                                                                              Tesco Bank Pet Insurance offers Pet Travel Cover with the Standard, Extra or Premier cover levels, when you travel to any country covered by the PETS scheme. It will cover you for repeating a worming treatment or emergency vet fees abroad. We'll also pay if you lose your pet passport, or it is stolen or destroyed or if the microchip fails and you do have to put them into quarantine.

                                                                                                                              Cover for lost or missing pets - If your pet goes missing, Tesco Bank Pet Insurance will cover your advertising costs up to £1,000, including a reward of up to £200. If the worst happens and your dog isn't found within 45 days, we’ll also cover what you paid or donated when you bought them, up to a cost of £1,500.​

                                                                                                                              Monetary limits, excesses and exclusions apply.

                                                                                                                                FAQs for Pet Insurance

                                                                                                                                This depends on how much cover you need, whether you want cover for the long term or short term, or for extras such as dental treatment.

                                                                                                                                  Pre-existing illnesses and injuries are not covered by our policies.

                                                                                                                                    You will have to pay a fixed excess when you make a claim for vets fees, you can choose the amount when you take out your policy (£60, £120 or £200). You can also choose to pay a percentage of the vet bill as well which will reduce the premium you pay. The higher your excess, the more you’d need to pay towards making a claim. For claims where a pet is aged 8 or over, you will need to pay your chosen fixed excess and 20% of the remaining costs. There are some claims where you won’t need to pay an excess. Find out more about excesses.

                                                                                                                                      Yes, your older pet can be insured. For cats and dogs over the age of eight, you will need to pay 20% of each remaining vet bill yourself as well after your fixed excess has been deducted.

                                                                                                                                        All our policies offer cover for dental fees due to an accident. Our Standard and Extra policies offer dental cover if the treatment is needed due to an underlying issue. Our Premier policies cover treatment due to accidents and illnesses and all other dental treatments if your pet has a yearly check-up and has the recommended treatment.

                                                                                                                                          Vaccinations are not covered by pet insurance, as they are not unexpected costs.

                                                                                                                                            When you make a claim, we get to work. We can pay your vet directly if they’re happy to receive direct payments and will contact you to let you know when it’s done. Find out more about making a claim.

                                                                                                                                              Contact us we’re here to help​

                                                                                                                                              Got a question about your cover? Our UK-based contact centre is here to help. We are open Monday-Friday 8am-8pm and Saturdays 9am-5pm.

                                                                                                                                                Important information

                                                                                                                                                Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal and Sun Alliance Insurance Ltd.​

                                                                                                                                                  Check which cover level is right for you and your pet​

                                                                                                                                                  Please read the policy documents to make sure that the cover level you've selected meets your needs.​

                                                                                                                                                  The policy booklet also contains information on cancellation rights that apply.​

                                                                                                                                                    Renewal costs

                                                                                                                                                    It's important you budget for renewal prices to increase as your pet gets older.

                                                                                                                                                    Like us, as pets get older, sadly they're more likely to get ill. In fact, our claims data shows that the cost of looking after your pet's health doubles every four to five years. That's why your renewal price increases each year, and your excess may increase when your pet turns 8.

                                                                                                                                                    A claim being paid also increases the chance that a future claim will be made and can therefore also cause your renewal price next year to double.

                                                                                                                                                    How much they go up is different for everyone and depends on things like your pet's breed, their age and health, and there is no limit to how much your renewal price can increase over time.

                                                                                                                                                      All claims are subject to excesses

                                                                                                                                                      Various excesses apply to your policy. Read our page on excesses for more information.

                                                                                                                                                        We'll search our records for your Tesco Clubcard number, and we may access and use information (including transactional information, name and address) from your Clubcard. This will help us and your insurer to assess your premium and will only be used to make a positive impact on your premium.

                                                                                                                                                          How we collect and use your personal data​

                                                                                                                                                          Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group and the insurer who may underwrite your policy take the security of your data seriously. Detailed information on how we handle your data and your rights under data protection laws is available in our Privacy Notice.​

                                                                                                                                                          We collect data when you browse our website (e.g. your IP address), request a quotation, partially complete a quotation, do not purchase or provide data indirectly via price comparison sites. We keep quote data for up to 7 years and we may use this information if you apply for a product again in the future.​

                                                                                                                                                          We will use your data to give you quotes, provide our services to you, perform eligibility checks, work out insurance risk, manage debt, protect you and us against fraud and financial crime and manage and develop our business. Automated decisions may be taken to detect crime.​

                                                                                                                                                          We use data such as your name and address, to find any Tesco Clubcard(s) that are linked to your address. That might be your Clubcard, the Clubcard of other family member(s), or the Clubcard of house or flat mates. We may use this information to tailor our communications and to try to bring you better terms, deals or offers, and this may include profiling on an on-going basis. We may also award Clubcard points.​

                                                                                                                                                          Data may be obtained from and shared with the wider Tesco Group and fraud prevention agencies (FPAs). The FPAs will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected this may be shared with other organisations and you could be refused certain services, finance or employment.​

                                                                                                                                                          By proceeding with your application you acknowledge we can use your data in this way.​

                                                                                                                                                            All policies

                                                                                                                                                            • Pets must be at least eight weeks old when cover starts, any pre-existing injuries and illnesses are not covered.
                                                                                                                                                            • Monetary limits, excesses and exclusions apply.
                                                                                                                                                            • Certain breeds of cat and dog are not covered, including Pit Bull, Pit Bull type, Japanese Tosa, Fila Brazileiro, Dogo Argentino, American Bulldog, Wolf or Wolf hybrid or of any breed not on our breed list unless we have agreed to cover it.

                                                                                                                                                            We do not offer cover if:

                                                                                                                                                            • You have ever had an insurance policy declared void or cancelled by an insurer.
                                                                                                                                                            • Your pet is used for breeding (this means used for breeding more than two times in its lifetime).
                                                                                                                                                            • Your pet is used as a business or to make money or earn an income.
                                                                                                                                                            • Your dog is trained to attack, used for security or as a guard dog.

                                                                                                                                                            Standard, Extra and Premier

                                                                                                                                                            Cruciate* problems which you or your vet were aware of in the first 14 days of your policy first starting however caused, or any arthritis, illness or injury that develops from them.

                                                                                                                                                            Parvovirus, hepatitis, distemper, leptospirosis in dogs or feline leukaemia, cat flu or infectious enteritis in cats if you have not had your pet vaccinated against them and kept the vaccinations up to date.

                                                                                                                                                            Illnesses which you or your vet were aware of in the first 14 days of your policy first starting, or any illness that develops from them are not covered. By illness we mean, both diagnosed illness and signs or symptoms of illness (undiagnosed illness). These include:

                                                                                                                                                            • signs or symptoms of diagnosed or undiagnosed injuries or illnesses.
                                                                                                                                                            • existing illnesses or injuries.
                                                                                                                                                            • existing physical abnormalities.
                                                                                                                                                            • existing illnesses, injuries or physical abnormalities which lead to other health issues or injuries.
                                                                                                                                                            • illnesses or injuries which are medically linked to existing illnesses, injuries or physical abnormalities.

                                                                                                                                                            We consider the following to also be pre-existing conditions:

                                                                                                                                                            • treatment of cruciate ligaments* in the second leg if one leg has shown signs, been diagnosed or been treated for cruciate ligaments before you took out the policy.
                                                                                                                                                            • treatment of spinal disc† problems if any disc has shown signs, been diagnosed or been treated for spinal disc problems before you took out the policy.

                                                                                                                                                            * The cruciate ligaments are deep within the knee joint. There are two in each knee and they help keep the joint stable and make sure it only moves in a certain way.

                                                                                                                                                            † Discs are located between the bones of the spine. They are found along the entire length of the spine.