Making a claim

Visit our alternative Making a claim page if you hold a Box Insurance policy.

The underwriter and policy number for your car insurance policy from Tesco Bank will be on your insurance schedule.

To make a claim on your policy all you need to do is call your underwriter.

Tesco Car Insurance is arranged and administered by Tesco Bank and is underwritten by a select range of insurers.

Tesco Breakdown Cover is underwritten by RAC Motoring Services. Onward Travel and European Cover is underwritten by RAC Insurance Limited.

Tesco Bank Key Cover is underwritten by Ageas Insurance Limited. Claims are handled by Keycare Limited (trading as Keycare).

Policy Number

Tesco Underwriting Ltd Ending in a letter
Sabre Insurance Company Ltd 10
Covea Insurance Plc 615
Chaucer Insurance NSPMV
Aviva Insurance Ltd 3V

Who to phone

Tesco Underwriting Ltd 0845 677 3377
Sabre Insurance Company Ltd 0845 678 4444
Covea Insurance plc
(formerly Provident Insurance plc)
0845 678 2222
Chaucer Insurance 0845 266 8995
Aviva Insurance Limited 0845 301 2153
Tesco Glass Claims 0845 677 8888
Legal Guard helpline 0845 120 1330
Breakdown 0800 003 001
Tesco Bank Key Cover 0845 366 0228

Calls may be recorded.

Once you've called, your insurer will:

  1. Register your claim
  2. Give you a claims number to quote
  3. Confirm what you're covered for
  4. Arrange the next steps

Using a text phone?

If you're using a text phone via the Text Relay service:

View contact numbers

Get a free iPhone Mobile Motoring App which lets you:

  • Submit a claim
  • Be located using GPS during a breakdown

The full functionality of the App is available to Tesco Bank Car Insurance customers who bought a policy on or after 16 October 2010 or renewed on or after 12 November 2010. Full terms of use can be found on the application.

iPhone is a trademark of Apple Inc

Read more about Motoring App

Search our FAQs