Making a claim

How to make a claim

To make a claim on your policy all you need to do is call your underwriter - you'll find their contact numbers below.

Tesco Bank arranges your policy and your cover is underwritten by our select range of insurers. You'll find the underwriter for your policy and policy number on your policy schedule.

If you have a young drivers' Box Insurance policy, please visit our Box insurance claims page.

Who to call

Tesco Underwriting Ltd

Policy numbers ending with a letter

0345 677 3377*

Text phone: 018001 0345 677 3377*

Sabre Insurance Company Ltd

Policy numbers starting with 10

0345 678 4444*

Text phone: 18001 0345 678 4444*

Covea Insurance Plc
(formerly Provident Insurance plc)

Policy numbers starting with 615

0345 678 2222*

Text phone: 018001 0345 678 2222*

Aviva Insurance Ltd

Policy numbers starting with 3V

0345 030 7373*

Text phone: 018001 0345 030 7373*

AXA UK plc

Policy numbers starting with 4669629L

0345 504 5389*

Zenith Insurance plc

Policy numbers starting with R3121

0330 024 0014

Tesco Glass Line

Provided by National Windscreens

0345 677 8888*

Motor Legal Protection (Tesco Legal Guard)

Please call your car insurance underwriter.

RAC breakdown assistance

0800 003 001

Key Cover

0345 366 0228*

Upgraded Courtesy Car Cover

Please call your car insurance underwriter.

Driver Injury Cover

You must phone the insurer of your motor policy in the first instance to make a claim on your motor policy. If you have already done this you can then phone 0345 300 0680*.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

Search our FAQs