Complaints

Sometimes things don't go quite right and sometimes we get things wrong.

This section of the site is about complaints which have been made to Tesco Bank and how you can make a complaint, if you have one.

How to Complain

If you've had a bad experience or are unhappy with any part of the service we've given you please tell us about it.

This page will tell you how to make a complaint and what will happen with that complaint.

Complaints Data

This page provides details about the number of complaints we've received, how quickly we dealt with those complaints and how many we upheld.

Search our FAQs