Additional help and support

We’re here to help. If something in your life is affecting your finances, we’ve got specialist customer support on hand

COVID-19: Managing your money

We’re committed to helping you take care of your finances through these uncertain times – see our latest customer updates below

Banking

Our latest customer support

Insurance

Home, car and pet insurance

Holidays and travel

Refund claims and more

Security and fraud

Staying safe and secure

Volunteer e-Gift Card

Find out more

Furloughed

If you're earning less, we could help

Other ways we can help you

If you’re struggling financially or just need a hand with an issue, we’ve got specialist support ready

Financial difficulty

Struggling with debt or other money worries?

    See how we can help

    Coping with illness

    If you or someone close to you is ill, let us help.

      Support with illness and your money

      Bereavement

      We have specialists ready to help you with our accounts and services.

        Get dedicated support after bereavement

        Giving control of your account

        We'll guide you through everything you need to know.

          Help with account permissions

          Redundancy or loss of income

          If you now have less money coming in, get in touch.

            Support with loss of income

            The end of a relationship

            Left with money worries after a divorce or splitting up?

              Find out how we could help

              Gambling

              Is gambling causing you money worries? Talk to us.

                Support with gambling and your finances

                Addiction

                Is addiction affecting your finances? We’re here to help.

                  Find out how

                  Mental health

                  Is your mental health affecting your money? We can support you.

                    Find out how

                    Domestic abuse

                    If you’re struggling with money due to issues at home, we can help.

                      Support for domestic abuse and your money