Get the support you need

It only takes a few minutes to update your support preferences, you’ll just need to share a few of your details and then select and save the right support for you. We won’t share your details with anybody else.

If you have more than one Tesco Bank product all of your linked accounts will update when you save your preferences.

You can find your credit card number by logging in to the Tesco Mobile Banking App or your Online Banking account. You can also find it on your Tesco Bank credit card.

How you would like to be supported

How we write to you

We can provide documents in a format that works for you.

I would like support with:

How we can speak to you

We partner with Relay UK to help make phone calls easier by text not voice.

Use Relay to call us:

How we can help you understand

We can help you get the most out of the information we share with you, and support your decisions.

I would like Tesco Bank to: