Contacting us about Clubcard Pay

Contact us by phone

In response to the current situation regarding COVID-19, we're currently operating reduced opening hours at our customer service centre.

All we ask is that you help us protect our most vulnerable customers at this time by only calling us if your call is urgent.

    How can we help?

    Contact details

    Clubcard Pay customer services

      Clubcard Pay customer services – using a Textphone (minicom)

        Lost or stolen card, or suspected fraud

          Online Banking and Mobile Banking App help

            Online Banking and Mobile Banking App help – using a Textphone (minicom)

              Online Banking and Mobile Banking App help – using Typetalk

                *This number may be included as part of any inclusive call minutes provided by your phone operator.

                Write to us​

                Tesco Bank, PO Box 27010, Glasgow, G2 2DR