Glossary of terms for pet insurance
- Adrenal - small glands above the kidneys that produce hormones affecting the metabolism.
- Alopecia - hair loss.
- Anaemia - a condition in which the oxygen-carrying haemoglobin pigment levels are below normal in the blood. Signs include pale gums and listlessness.
- Bronchi - tiny air passages of the lungs that conduct air from the windpipe into the lungs and then into the blood stream.
- Cage - a self-contained pet cage with a wipe-clean base that can be used as a safe sleeping area for your puppy. Available through pet stores in various sizes to suit different size breeds. Can also be used to transport dogs safely in cars when travelling.
- Canine parainfluenza virus - causes flu-like symptoms and a high temperature of 30C/102F or more.
- Cat shampoo - don't use a human shampoo on your cat as it could irritate her skin. Look for a specific feline product instead.
- Cataract - the lens of the eye gradually becomes less transparent.
- Colitis - inflammation of the bowel.
- Conjunctivitis - a bacterial or viral eye infection that causes a sticky discharge and irritation.
- Cysts - blocked sebaceous glands on the skin's surface.
- Ecto-parasiticide - a strong insecticidal formula used for external parasites.
- Electro-magnetic - relating to the interrelation of electric currents or fields and magnetic fields.
- Elizabethan collar - a plastic cone-shaped ruff worn round the neck that prevents the cat nibbling or licking any part of their body or paws.
- Entire female - a cat that hasn't been spayed and is, therefore, capable of becoming pregnant and having kittens.
- Gingivitis - gum disease characterised by reddened or bleeding gums at the base of the teeth.
- Haemoglobin - cells that carry oxygen around the body.
- Haemorrhage - an internal bleed.
- Halti - a head collar for dogs that tend to pull on a normal lead and choke themselves.
- Harness - designed to fit around the dog's body and legs, attaching on the back, in between the shoulder-blades. Designed to stop a dog pulling harshly on his lead.
- Haunches - hind quarters/legs.
- Hock - the joint in a dog's hind leg between the knee and the fetlock, the angle of which points backwards.
- Hypersensitivities - extreme physical sensitivities to particular substances or conditions.
- Hypo-allergenic - relatively unlikely to cause an allergic reaction.
- Infectious canine hepatitis - a liver disease that a dog can pass on in his urine for up to six months after being cured.
- Inguinal - affecting the groin.
- Insecticides - chemical substances used for killing insects.
- Ketones - substances made when the body breaks down fat or energy.
- Kong - a cone-shaped, hard rubber toy which has spaces to insert treats.
- Larynx - voice box.
- Leptospirosis - carried by rats and foxes and passed from dog to dog in infected urine.
- Metaldehyde - a form of insecticide used to kill slugs.
- Microchip - a tiny device that's injected in the scruff of the neck and holds personal information about the pet permanently.
- Neutered - a cat or dog that's had an operation to make it sterile i.e. unable to make a female pregnant or to have kittens, if female.
- Neutering - a routine operation to stop a dog or cat being able to make a female pregnant or to stop a bitch from ever conceiving puppies. Male dogs are castrated, that is, they have their testes removed while a bitch will have the uterus and ovaries removed.
- Ophthalmic - concerned with the eye and treatment of the disorders that affect it.
- Otitis externa - outer ear canal.
- Over-bite - in a dog, the teeth should mesh together when the animal bites but if the upper or lower jaw juts out further, this is an under-bite or an over-bite.
- Periodontal - concerning the structures that support the teeth.
- Pharynx - throat.
- Plaque - a rough, sticky coating on the teeth that consists of saliva, bacteria and food debris, usually found at the margins of teeth and gums.
- Puppy crate - a self-contained pet cage with a wipe-clean base that can be used as a safe sleeping area for your puppy.
- Rex - the coat has a thick velvety feel due to the structure of the hairs being bred differently.
- Satin - the coat has a rich, satin sheen and is due to selective breeding changing the structure of the coat.
- Tartar - a hard, crust-like deposit found on the crowns and roots of teeth, formed when mineral salts from saliva are deposited in existing plaque.
- Toxoplasmosis - a parasitic infection in cats that can be passed on via their faeces if left unwormed.
- Training pad - an absorbent, waterproof-backed sheet that can be laid on the floor for your dog to wee on and thrown away after use. Available through pet stores and some vets.
- Umbilical - the navel.
- Urethra - the tube that carries urine out of the body from the bladder.
- Warfarin - used as rat poison, causes massive internal bleeding.
Looking for some more information?
Expert advice available 24/7
vetfone™ is a 24/7 helpline that provides expert advice from nurses qualified with the Royal College of Veterinary Surgeons. If your pet has a medical emergency, or you need reassurance on grooming, feeding or general advice, vetfone™ is there to help. vetfone™ is provided at no additional cost with all Tesco Bank Pet Insurance policies.
You can call the vetfone™ freephone* number on 0800 197 4949. *Standard network charges apply. Mobiles may be higher. Please check with your operator.
Key product information
Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.
Vetfone™ is provided by Vetsdirect Ltd.