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Pet Insurance Customers

Keeping your policy with us means you can benefit from these great features.

  • We don't change the policy conditions just because your pet gets older
  • With the Extra policy, continue getting treatment for conditions on which you've already claimed (the policy must remain active. Subject to cover limits)
  • We can help you to find an emergency vet if you can't reach your own
  • Fixed excess payments so you'll always know what you have to pay up front

Recommend a Friend...and you can both get your paws on a treat!

Once you've set up your policy, simply recommend us to your family and friends and you could receive a £10 Tesco Gift Card or 1,000 Clubcard Points:

  • Simply recommend us to your family and friends
  • And we'll say thank you with a £10 Tesco Gift Card or 1,000 Clubcard Points when they take out a Tesco Pet Insurance policy with us
  • Not only that, your friend or relative will also receive their choice of a £10 Tesco Gift Card or 1,000 Clubcard Points

Call Customer Services on: 0845 078 3878

How do I claim my reward?

  1. Download a copy of the Recommend a friend form [PDF, 726KB].
  2. Fill in your own details, ensuring you tick whether you'd like to receive the Gift Card or the Clubcard points
  3. Remember to fill in your Clubcard number if you choose 1,000 Clubcard points
  4. Give the completed form to any friend or relative planning to take out Tesco Pet Insurance
  5. Once their Tesco Pet Insurance policy is set up, they should complete their details on the form, choose their gift and return it to us. No stamp is required
  6. You'll both then receive your choice of Gift Card or Clubcard points
  7. You can recommend Tesco Pet Insurance to as many people as you like

Remember, you'll get a £10 Tesco Gift Card or 1,000 Clubcard points for everyone you recommend that takes out a policy and returns a form!

Terms and conditions

1. Offer is available to the recommender and the recommended. 2. The gift card will be issued within 6 weeks to the policyholders at the policyholders' addresses only. 3. The gift card can only be redeemed in store, online at www.tesco.com or at a Tesco petrol filling station. 4. Tesco Bank will not re-issue gift cards that are lost in the post. 5. The 1,000 Clubcard points will be allocated to the next available Clubcard statement. This may not be the next statement that you receive. 6. The Clubcard holder must be the policyholder. 7. Tesco Bank reserves the right to alter, cancel or withdraw the offer without prior notice. 8. If the policy is cancelled within the first 6 months Tesco Bank reserve the right to withhold the gift card or points or request a refund of those already issued.

vetfone

vetfone is a freephone pet helpline available 24-hours a day, 7 days a week. Get advice for your pet from a qualified RCVS veterinary nurse.

Ask them anything - whether your pet is sick, needs first aid, dietary advice or even grooming tips!

  • Find out more information on vetfone...

Veterinary cover limits

If you have a Standard policy with a vet fee limit of £2,500, or an Extra policy with a vet fee limit of £4,000, you'll be given the chance to increase your veterinary fee cover limits at renewal.

Your renewal pack will contain full details of how to upgrade the vet fee limit on your policy, and the cost of doing so.

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