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How to contact us

If you'd like to get a quote

Click on the button below or call us on
0845 078 3878.

Once you've bought your policy we'll send you a welcome pack which will include all your policy documents.

Tesco Pet Insurance and Tesco Pet Accident & Injury Insurance are arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.

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Need to make a claim or a change on your policy?

Tesco Pet Insurance is provided by different insurers. The contact details relevant to you will depend on who provides your Pet Insurance policy.

To find out which insurer provides your Pet Insurance policy please check your policy schedule and click on the relevant link below.

My policy no. doesn't include my D.O.B.

Your policy is provided by Royal & Sun Alliance Insurance plc. The contact numbers are listed below.

Customer Services Line 0845 078 3895
Lines are open Monday to Friday 8am-8pm, Saturday 9am-5pm, and Sunday 10am-5pm.
Claims Line 0845 078 3860
Lines are open Monday to Friday 8am-8pm, and Saturday 9am-5pm.

Calls may be recorded.


My policy no. ends with my D.O.B.

Your policy is provided by UK Insurance Limited. To make a claim on your pet insurance policy please use the number below:

Claims 0845 300 2200
Lines are open Monday to Friday 8am-8pm, and Saturday 9am-2pm.

Calls may be recorded.


If you are unsure who provides your insurance, please give us a call on 0845 078 3895.

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We're committed to making our products accessible to all customers.

We can be contacted by Minicom on: 0800 300 836.

Recommend a friend

Existing Tesco Pet Insurance customers - Get a £10 Tesco Gift Card or 1,000 Clubcard Points when you recommend a friend.

  • Find out more about recommending a friend...