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How to contact us

If you'd like to get a quote

Click on the button below or call us on
0845 246 2904.

If you need to make a claim or a change on your policy please see below for the contact number.

Tesco Home Insurance and add-on insurance products are arranged and administered by Tesco Bank and are underwritten by a select range of insurers.

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  • Get a quote for Tesco Home Insurance

Need to make a claim or a change on your policy?

Tesco Home Insurance is provided by different insurers. The contact details relevant to you will depend on who provides your Home Insurance policy. To find out which insurer provides your Home Insurance policy please check your policy schedule and click on the relevant link below.

Tesco Underwriting Limited

Your policy is provided by Tesco Underwriting Limited. The contact numbers are listed below.

Customer Services Line 0845 674 6666
Lines are open Monday to Friday 8am-9pm, Saturday 9am-5pm, and Sunday 10am-5pm.
24-Hour Emergency Line (Value and Standard Cover) 0845 155 2371
Lines are open 24 hours a day, 7 days a week.
24-Hour Emergency Line (Finest Cover) 0845 155 2370
Lines are open 24 hours a day, 7 days a week.
Home Insurance Claims 0845 677 7222
Lines are open 24 hours a day, 7 days a week.
Legal Guard Claims 0845 164 0800
Lines are open 24 hours a day, 7 days a week.

Calls may be recorded.


AXA Insurance UK plc

Your policy is provided by AXA Insurance UK plc. The contact numbers are listed below.

Customer Services Line 0845 674 6666
Lines are open Monday to Friday 8am-9pm, Saturday 9am-5pm, and Sunday 10am-5pm.
Home Insurance Claims 0845 366 6487
Lines are open 24 hours a day, 7 days a week.
Legal Guard Claims 0845 164 0800
Lines are open 24 hours a day, 7 days a week.
24-Hour Emergency Line (Value and Standard Cover) 0845 155 2371
Lines are open 24 hours a day, 7 days a week.
24-Hour Emergency Line (Finest Cover) 0845 155 2370
Lines are open 24 hours a day, 7 days a week.

Calls may be recorded.


Towergate Underwriting Group Limited

Your policy is underwritten by AXA Insurance UK plc, acting through Towergate Underwriting Household (a trading name of Towergate Underwriting Group Limited). The contact numbers are listed below.

Customer Services Line 0845 674 6666
Lines are open Monday to Friday 8am-9pm, Saturday 9am-5pm, and Sunday 10am-5pm.
Home Insurance Claims 0845 217 0951
Lines are open 24 hours a day, 7 days a week.
Legal Guard Claims 0845 164 0800
Lines are open 24 hours a day, 7 days a week.
24-Hour Emergency Line (Value and Standard Cover) 0845 155 2371
Lines are open 24 hours a day, 7 days a week.
24-Hour Emergency Line (Finest Cover) 0845 155 2370
Lines are open 24 hours a day, 7 days a week.

Calls may be recorded.


UK Insurance Limited

Your policy is provided by UK Insurance Limited. To make a claim on your home insurance policy please use the number below:

Claims Line 0845 300 6600
Lines are open 24 hours a day, 7 days a week.

Calls may be recorded.


If you are unsure which insurer provides your policy, please give us a call on 0845 246 2904.

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